Honda Express Technician

				Overview:

Repair vehicles in an efficient and ethical manner under the supervision of a Flat-Rate Technician and/or Shop Foreman.

Responsibilities:

1.Read and understand customer complaints; diagnose and advise findings; complete all authorized repairs in accordance with manufacturer and company policy; return warranty parts to parts dept and road test vehicles as needed to verify completion of repairs.

2.Properly document all repairs using both internet-based tools and physical Repair Order documentation as instructed per department requirements.

3.Learn how to utilize computer to remain up to date on manufacturer recalls and/or technical data.

4.Complete training required set by the manager.

5. Maintain a clean and neat work area. Perform daily inspections of your work area.

6. Stay compliant with all safety and OSHA regulations

Qualifications:

1.Valid drivers license.

2.High School Diploma.

3. 1-2 years' experience in a customer service orientated environment preferred.

4.Can adapt and embrace change with an internal and external customer centric mindset.

5.Act as an advocate for teammates and have a strong commitment to technology advancement.

6.Possesses effective communication skills: oral, written, listening.

7.Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
			

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Hoffman Auto Group