• Manager, Social Media and Content Marketing

    Job Locations US-NY-New York
    Requisition ID
    Functional Area
  • Overview

    The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; and The Chicago Theatre.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA) and the New York Rangers (NHL); two development league teams –  the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, MSG’s NBA 2K League franchise.  In addition, the Company features the popular original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces New England’s preeminent Boston Calling Music Festival.  Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

    Role Summary

    The Manager, Digital Content will help lead the execution of the strategy and digital content plan for MSG Live, including but not limited to concerts and events at Madison Square Garden, Radio City Music Hall, Beacon Theatre, Hulu Theater at Madison Square Garden. The Manager will assist the Director on all creative campaign development and ideation, and work alongside colleagues in creative services to develop and tactically program all external-facing content. S/he must have superb written skills, an impeccable attention to detail and the ability to craft social voice for all MSG venues that is: on-brand, authentic, elevated and relatable. Candidate has a deep working knowledge of Facebook, Twitter, Snapchat, Instagram/Stories, and YouTube. S/he will be able to communicate the Company’s brand in a positive, authentic way that will attract today’s modern, hyper-connected ticket buyers. S/he will collaborate with Marketing Strategy leads to execute a cohesive and engaging social media strategy across MSG venues and Sports Properties.

    Specific Functions/Activities Summary

    • Develop and execute the creation of content for social media – including but not limited to - copy, video, graphics, GIFS – and manage day-to-day workflow; includes working effectively with design, production and PR teams, as well as representatives from within the Marketing Strategy team for approvals
    • Develop and maintain content calendars for MSG venues on social media – which includes attending content planning meetings and brainstorming sessions, taking notes, scheduling and publishing, community management and maintenance
    • Oversee and execute social media reporting – on the performance of all day to day posts, campaigns and social listening, including competitive performance, as requested by the Director (which could be as much as daily, weekly, monthly, quarterly and annual basis)
    • Live event coverage on site, as needed; after-hours coverage may be required
    • Liase with Marketing Partnerships on content execution; track content requirements and fulfillment (volume, inclusions, etc.)
    • Liase with Sports Properties on content execution for boxing, MMA, college basketball and other events


    • The ideal candidate has a strong background and varied experience in content creation and development in the digital space, an enthusiasm for entertainment and pop culture as well as a deep knowledge of live entertainment in real-time
    • Avidly follows digital trends and new technologies.
    • S/he is a creative thinker and a strong writer with a clear natural style
    • 4+ years of content/editorial experience in the digital field
    • Strong communication (written, verbal, presentation) and collaboration skills
    • Proven ability to meet deadlines
    • A sound knowledge of the digital space, social media, emerging tech, voice, podcasts, and related technologies
    • Proactive, organized, efficient, detail-oriented, unassailable focus on the basics, accountable, enthusiastic, able to follow detailed instructions
    • Ability to balance multiple, competing directions and manage multiple projects successfully
    • Proficient in Google Docs, MS Office, KeyNote, Adobe Photoshop; well-versed in social publishing and analytic platforms


    Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

    Educational requirements may differ from job to job based on the role.

    EEO Statement

    At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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