Technical Service Draft Person

US-NY-Highland

External Career

Req #: 1600
Type: Regular Full-Time
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The Council of Industry

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				Overview:

JOB PURPOSE:

To complete all documentation required to complete requested submittal drawings from customer orders. Support external Technical questions that come in from Clients or potential clients. Support Engineering in understanding the project once it is released and gets to the bill of material process. Complete bills of materials in the ZLI database. 

Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Under minimal supervision and direction, timely completion of assigned Projects with respect to the ZLI lighting order.
* Design and develop Product/Projects as directed by the Engineering Manager, concept thru manufacturing, not limited to Point Source, Linear Fluorescent and/or Custom design solutions.
* Ability to work in a fast paced environment and meet tight deadlines.
* Organizational, decision making and communication skills
* Submittal drawings to support Marketing and some quote level projects.
* Prepare all required documentation: not limited to CAD drawings, BoM's, excel sheets.
* Other duties as assigned

ADDITIONAL DUTIES AND RESPONSIBILITIES

* Ability to make decisions in absence of Tech Serv. Manager.
* Assist Manufacturing in all aspects of understanding the submittal drawings when required.
* Assist Customer Service, Sales and Marketing in any technical inquiries.
* Use Mapics/Infor system and Drawing Software: primarily AutoCAD 2018
* Maintain drafting Harmonization thru using and maintaining standards.

Qualifications:

EDUCATION AND WORK EXPERIENCE REQUIRED

* CAD experience 2 years minimum. Experience in the Lighting Industry is recommended.
* Extensive knowledge of 2d drafting standards, Autocad required

PERSONAL SKILLS:

*  
* Change management.
* Priorities management.
* Reliable in stressful situations.

EDUCATION AND WORK EXPERIENCE REQUIRED:

* More than 3 years related experience and/or training and Bachelor's Degree or Master's Degree in SCM.
* SOP experience with engineering background preferred.
* Advanced knowledges of ERP - preferred in Mapics and Infor (or SAP MRP MM and PP modules).
* Advanced Microsoft Office: Excel, Outlook, PowerPoint.
* Maintain sustainable relationships with suppliers' panel.
* Business awareness.
* Knowledge of Quality processes and requirements.
			
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