Zscaler Engineer
US-Remote
Careers (External)
Req #: 7207
Type: Full-Time
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Overview: GovCIO is currently hiring for Zscaler Engineer to support our client's contract needs. This position is located in the within the Unites States and will be a full remote position. Responsibilities: * Provide ongoing operational support, maintenance, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies for a currently deployed Zscaler implementation. * Configure and tune the system to optimize performance and/or alerting. * Leverage expertise and experience to actively troubleshoot complex networking and security issues related to Zscaler. * Provide guidance on all aspects of Zscaler network and security capabilities for the customer. * Ensure compliance with security standards, policies, and best practices for IT systems and data protection. * Collaborate with cross-functional teams to integrate Zscaler with existing network, firewalls, external vendors, and server infrastructure to deliver high-quality technical support. * Develop and maintain technical documentation, including network diagrams and security policies. * Train and mentor internal teams on Zscaler best practices and security configurations. * Interface with Zscaler Technical Support in the creation and resolution of issues. * Assist in design and implementation of Zero Trust Network Access (ZTNA) strategies using Zscaler technologies. Qualifications: * Bachelor's with 5 - 8 years of network engineering experience (or commensurate experience) * 5+ years of experience in network security, cloud security, or related fields. * 2+ years of experience hands-on with Zscaler deployments in a professional support role. * Experience deploying and operating ZScaler ZIA, ZTA, ZPA, and ZDX for large enterprises. * Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), and Zscaler Client Connector. * Experience with deployments and management of App Connectors and Branch Connectors. * Familiarity with Zscaler's cloud architecture and security services. * Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, etc.). * Solid network and cybersecurity fundamentals knowledge. * Knowledge of cybersecurity principles and best practices. * Familiarity with cloud service providers (AWS, Azure, Google Cloud). * Understanding of Trusted Internet Connections (TIC) * Fundamental knowledge of MPLS and WAN routing principles * Fundamental knowledge of IPv4 and IPv6 protocols * Understanding of Zero Trust principles and Secure Web Gateway (SWG) architectures. * Strong ability to work as part of a team, but also possess the drive and ability to perform duties autonomously if the project demands it. Clearance Required: Must be able to obtain and maintain HUD Public Trust Preferred Skills and Experience * Zscaler Digital Transformation Administrator (ZDTA) * Zscaler Digital Transformation Engineer (ZDTE) * Zscaler Digital Experience Administrator (ZDXA) * Proficiency with automation and scripting tools (Python, Ansible, Terraform) * Network and/or Security Certifications a plus
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