Wireless Activation Associate
US-MA-Avon
Attract-careers2
Req #: 92533
Type: Fulltime-Regular
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Overview: Our teams enable tech for thousands of homes everyday. We're now bringing that expertise to Boost Mobile, redefining expectations with bold action and a nationwide cloud-native 5G network. We're built to disrupt and ready to lead. Responsibilities: Boost Mobile is reinventing retail with our Mobile Store - a personalized, convenient alternative to traditional storefronts. As the face of the brand, you'll deliver a smooth, friendly experience from doorstep to device activation, answer questions, and offer tips to make a great experience. Why You'll Love This Role: * Be Part of Something Big: Join a team that's revolutionizing the wireless industry * Make a Real Impact: Directly contribute to customer satisfaction and drive sales growth * Grow Your Skills: Gain valuable experience in sales, customer service, and mobile technology * Enjoy a Dynamic Environment: Thrive in a fast-paced, ever-evolving industry Our full-time, trained Mobile Tech Experts: * Bring the BOOST to Customers: Ensure maximum convenience by bringing a premium service directly to customers' homes or workplaces-at no additional cost. * Provide Seamless Delivery & Setup: On-site product delivery, activation, and setup for a secure, hassle-free experience, while preventing fraud. * Personalize Device Support: Assist with device setup, device usage, data transfers, and troubleshooting tailored to individual needs. * Engage with Customers: In-person customer support to assess needs, recommend solutions, demonstrate products, and drive satisfaction throughout the sales and delivery process. * Deliver Accurate Transactions & Inventory: Precise sales processing and inventory management with detailed record-keeping. * Maintain Vehicles: Maintaining company vehicles to ensure safe, reliable, and professional service delivery. Qualifications: * High school diploma or GED * Valid driver's license with a clean driving record * Adaptable, excellent time management, communication, troubleshooting and customer service * Willingness to work flexible shifts, including nights, weekends, and holidays * Bilingual Spanish is a plus, but not required
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