Wellness / Retreats Sales Manager
US-FL-Riviera Beach
Management
Req #: 61054
Type: Full-Time
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Overview: The Wellness Retreats Sales Manager will be responsible for driving sales and ensuring the growth of our wellness retreat offerings. This role requires a passion for wellness, excellent communication skills, and a proven track record in sales. Responsibilities: * Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management. Duties & Functions * Sales Strategy & Execution: * Develop and implement effective sales strategies to drive revenue growth for our wellness retreats. * Identify new market opportunities and build relationships with potential clients and partners. * Achieve and exceed sales targets and KPIs set by the Director of Sales. * Client Relationship Management: * Establish and maintain strong relationships with existing and potential clients. * Provide personalized and attentive service to clients, ensuring their needs and preferences are met. * Handle client inquiries, provide detailed information about our retreats, and close sales. * Marketing & Promotion: * Collaborate with the marketing team to develop promotional materials and campaigns that highlight the benefits of our wellness retreats. * Represent the company at industry events, trade shows, and networking functions to promote our offerings. * Product Knowledge & Training: * Stay updated on industry trends and competitor offerings to provide insightful recommendations to clients. * Train and mentor junior sales team members on best practices and product knowledge. * Administrative Duties: * Prepare and present regular sales reports to the Director of Sales. * Maintain accurate records of sales activities and client interactions in the CRM system. * Coordinate with the operations team to ensure seamless delivery of retreat experiences to clients. Qualifications: * Bachelor's degree in Business, Marketing, Hospitality, or a related field. * Proven experience in sales, preferably within the wellness, travel, or hospitality industry. * Strong understanding of wellness concepts and holistic health practices. * Excellent communication, negotiation, and interpersonal skills. * Ability to work independently and as part of a team. * Proficiency in CRM software and MS Office Suite. * Willingness to travel as needed. * Must have a valid driver's license in the applicable state.
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