Overview:
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Responsibilities:
Candidates must be willing to participate in at least one in-person interview.
The digital marketplace for Boost Mobile and Gen Mobile brands requires a sophisticated, agile approach to content delivery to stay competitive in the wireless industry. This role solves the challenge of maintaining cross-channel consistency and high-speed publishing across desktop and mobile platforms within the Adobe Experience Manager ecosystem. By bridging the gap between creative design and technical implementation, the Content Author ensures that customer-facing applications and eCommerce sites deliver a seamless, high-quality user experience.
What Success Looks Like (Objectives)
* Deliver high-quality web pages and components within Adobe Experience Manager (AEM) that align with brand-specific wireframes and design standards
* Achieve departmental OKRs related to speed-to-market by streamlining the publishing process for desktop, laptop, and mobile devices
* Optimize the Digital Asset Manager (DAM) to ensure creative assets and copy are organized for maximum reuse and efficiency
* Maintain a 100% quality standard through rigorous testing of page components and responsive layouts before deployment
* Integrate generative AI tools to assist in drafting SEO-friendly metadata and optimizing creative asset tagging for faster searchability
* Collaborate with cross-functional marketing teams to ensure every digital touchpoint reflects a unified tone of voice and technical excellence
Qualifications:
Core Skills and Competencies (What you'll bring)
* Proficiency in authoring and managing content within an enterprise-level Adobe CMS
* Expertise in translating complex UI/UX wireframes into functional, responsive web components
* AI Literacy, specifically the ability to use AI assistants for content troubleshooting and workflow automation
* Strategic problem-solving abilities to navigate competing priorities in a fast-paced eCommerce environment
* Effective communication skills to facilitate alignment between copywriters, designers, and marketing stakeholders
* Critical experience in the wireless or digital marketing sector managing large-scale customer portals
Minimum Requirements
* Minimum Education: Bachelor's Degree in Marketing, Communications, Web Development, or a related field
* Minimum Experience: 2+ years of experience in digital content management or web operations
* Required Technical Skills: * 2+ years of hands-on experience as an AEM content admin or author
* Proven experience with Digital Asset Management (DAM) systems
* Advanced knowledge of design/prototyping software for web layouts
Visa sponsorship not available for this role
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