Warehouse Operations Manager
US-CA-Hawthorne
Attract-careers1
Req #: 95006
Type: Fulltime-Regular
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Overview: Our Retail Wireless team, serving our Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. Responsibilities: Key Responsibilities: * Oversee and manage all warehouse operations, including receiving, shipping, kitting, inventory control, and order fulfillment * Supervise warehouse staff and manage a 3PL provider, ensuring compliance with operational and contractual expectations * Monitor and analyze inventory levels, ensuring stock accuracy and minimizing shrinkage * Generate and analyze reports to track SLAs, inventory trends, and operational performance * Oversee testing and quality control (QC) of smartphone devices, ensuring devices meet required standards before purchasing or shipping * Develop and enforce SOPs (Standard Operating Procedures) to optimize warehouse efficiency * Ensure compliance with safety, quality, and regulatory standards * Collaborate with procurement, supply chain, and logistics teams to optimize order flow and inventory management * Oversee logistics coordination, including inbound and outbound shipments, carrier management, and cost control * Manage and track all warehouse shipping supplies (packaging materials, labels, pallets, etc.), ensuring adequate stock levels * Ensure proper maintenance of warehouse equipment and facilities, coordinating repairs and upkeep as needed * Implement and improve warehouse technology, including WMS (Warehouse Management Systems) and ERP systems * Analyze operational data to identify inefficiencies and implement process improvements * Manage cycle counts and physical inventory audits to maintain accuracy and accountability * Drive business operations improvements, identifying opportunities to enhance processes, reduce costs, and increase efficiency * Communicate effectively with internal teams, vendors, and external partners Qualifications: Education and Experience: * Bachelor's degree in Supply Chain, Business, or a related field OR 5+ years of warehouse and inventory management experience * Experience managing 3PL providers and vendor relationships * Experience with WMS and ERP systems (Oracle or Scale preferred) * Experience managing warehouse supplies and coordinating facility maintenance Skills and Qualifications: * Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) * Strong leadership, problem-solving, and decision-making skills * Ability to work in a fast-paced environment and manage multiple priorities * Knowledge of logistics, shipping regulations, and warehouse best practices * Bilingual (Spanish) is a plus Visa sponsorship not available for this role
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