Warehouse Manager
US-CA-Hawthorne
Attract-careers1
Req #: 92018
Type: Fulltime-Regular
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Overview: Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market. Responsibilities: The Warehouse Manager is a highly organized, business operations-oriented and results-driven person who is to oversee warehouse processes, including receiving, shipping, kitting, inventory control, and logistics management. This role will be responsible for managing warehouse staff and a third-party logistics (3PL) provider, tracking inventory run rates, ensuring service level agreements (SLAs) are met, and optimizing logistics processes. Additionally, this role will oversee testing and quality control (QC) of smartphone devices and be responsible for managing all warehouse shipping supplies and maintenance needs to ensure uninterrupted operations. The ideal candidate will have strong leadership skills, experience in data analysis, proficiency in Microsoft Excel, and have a strategic mindset to drive efficiency and process improvements. Key Responsibilities: * Oversee and manage all warehouse operations, including receiving, shipping, kitting, inventory control, and order fulfillment * Supervise warehouse staff and manage a 3PL provider, ensuring compliance with operational and contractual expectations * Monitor and analyze inventory levels, ensuring stock accuracy and minimizing shrinkage * Generate and analyze reports to track SLAs, inventory trends, and operational performance * Oversee testing and quality control (QC) of smartphone devices, ensuring devices meet required standards before purchasing or shipping * Develop and enforce SOPs (Standard Operating Procedures) to optimize warehouse efficiency * Ensure compliance with safety, quality, and regulatory standards. * Collaborate with procurement, supply chain, and logistics teams to optimize order flow and inventory management * Oversee logistics coordination, including inbound and outbound shipments, carrier management, and cost control * Manage and track all warehouse shipping supplies (packaging materials, labels, pallets, etc.), ensuring adequate stock levels * Ensure proper maintenance of warehouse equipment and facilities, coordinating repairs and upkeep as needed * Implement and improve warehouse technology, including WMS (Warehouse Management Systems) and ERP systems * Analyze operational data to identify inefficiencies and implement process improvements * Manage cycle counts and physical inventory audits to maintain accuracy and accountability * Drive business operations improvements, identifying opportunities to enhance processes, reduce costs, and increase efficiency * Communicate effectively with internal teams, vendors, and external partners Qualifications: Education and Experience: * Bachelor's degree in Supply Chain, Business, or a related field OR 5+ years of warehouse and inventory management experience * Experience managing 3PL providers and vendor relationships Skills and Qualifications: * Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). * Strong leadership, problem-solving, and decision-making skills * Experience with WMS and ERP systems (Oracle or Scale preferred) * Ability to work in a fast-paced environment and manage multiple priorities * Knowledge of logistics, shipping regulations, and warehouse best practices * Experience managing warehouse supplies and coordinating facility maintenance * Bilingual (Spanish) is a plus Visa sponsorship not available for this role
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