Overview:
Volunteer Programs Coordinator (Fulltime)
Location: NH Scott's Hill Medical Center (New Medical Center Opening 2026)
Schedule: Monday - Friday | 8:00am - 4:30pm (flex schedule)
Join Our Team as a Volunteer Programs Coordinator
Novant Health is seeking a motivated and organized Volunteer Programs Coordinator to support our Volunteer Services team at our new Scott's Hill Medical Center. This role is essential to the daily coordination and engagement of volunteers who enrich the patient, visitor, and team member experience throughout our hospital.
Why You'll Love Working Here:
* Meaningful Impact: Play a key role in managing volunteers who provide warm welcomes, guidance, and assistance across entrances, waiting areas, and patient care units.
* Team Collaboration: Partner with the Volunteer Services Manager and clinical teams to ensure volunteers are well-placed, supported, and engaged.
* Professional Growth: Gain valuable experience in volunteer management, scheduling, onboarding, and policy compliance within a healthcare environment.
* Inclusive Culture: Join a diverse, welcoming workplace where every team member's unique talents are valued and celebrated.
What You'll Do:
* Assist the Volunteer Services manager with recruitment, interviewing, placement, and onboarding of volunteers.
* Coordinate volunteer schedules to support entrances, waiting areas, patient care units, and hospitality services.
* Ensure volunteers comply with policies and complete required training.
* Support key initiatives such as the Fast Pass Visitor Management system, guest escort and wayfinding programs.
* Maintain seamless volunteer operations, especially during peak visitation times, to enhance the overall guest experience.
* Foster a welcoming, supportive environment where volunteers feel engaged and equipped to provide meaningful assistance.
What We're Looking For:
* 1-3 years of leadership experience, highly preferred.
* Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred.
* Experience: Minimum one year experience in community health care or education, required. Volunteer work with Coordinator/Supervisor responsibilities, required.
* Licensure/Certification: Volunteer Management Certification, preferred.
* Additional Skills (required): Ability to successfully complete generic and department-specific skills validation and competency testing. Has the ability to work and make decisions independently. Word processing and spreadsheet training. Supervisory skills. Thorough ability to communicate effectively and professionally. Ability to prioritize and manage several job functions at one time. Detail oriented and strong organizational skills. Ability to demonstrate service excellence to include compassion, empathy and support.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
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