Video Teleconference
US-SC-Shaw
Careers (External)
Req #: 3847
Type: Full-Time
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Overview: GovCIO is currently hiring for a Video Teleconference (VTC)Technician. This position will be located in Shaw AFB, SC and will be an on-site position. Responsibilities: Provide VTC support. The contractor shall: * Install, administer, OM&S VTC systems; * Perform OM&S actions IAW SPIN-C and commercial and equipment standards. * Provide VTC Bridge Support, act as the focal point for scheduling and day-to-day coordination of CENTCOM AOR-wide VTC reservations. The VTC operations center requires manning to support this service as well as unexpected VTC support during off duty hours; * Assist customers with new requirements, provide suggestions within AFCENT guidelines that meet their needs; * Assist customers with direct or bridged connectivity to GVS services, if needed. * Develop and maintain professional working relationship with other bridging/hub locations, to include GVS, CENTCOM, ARCENT. * Adhere to AFCENT SPIN-C/CONOPS VTC policy and procedures in daily operations and when dealing with users within AFCENT AOR. * Support Squadron Level VTC functions to include: * Perform site surveys to assist customer with technical solutions for AV/VTC requirements; * Install, configure, O&M Cisco VTC endpoints to include C-Series, MX, SX, EX, DX, and Spark series; * Install AV equipment including flat screen monitors, projectors, if required, speakers, microphones, cameras, audio amplifiers, cabling, and other miscellaneous items associated with VTC installation; * Train local facilitators on set-up and operation of systems installed in their areas; * Coordinate with local Network Technicians for installation, removal, and replacement of endpoints; * Troubleshoot and correct local issues as it relates to VTC connectivity (e.g., media converters, cabling); * Troubleshoot touch panel control systems for conference room AV/VTC malfunctions down to a specific device; * Load and reload code/software into the control systems, as required. Qualifications: Required Skills and Experience High School with 3 - 6 years (or commensurate experience) Clearance Required: Secret * High School diploma or GED * IAT-II Certification * Intermediate-level practical experience in: shop practices; installation, repair, troubleshooting or maintenance of VTC bridge systems or equipment; solving complex problems, understanding the interrelationships of circuits and ability to exercise independent judgment in performing tasks in support of communications systems or equipment * Intermediate-level experience in maintaining/troubleshooting: TMS software; Cisco devices (Codecs and MCUs (53XX Series)); Cisco network enterprise devices (VCS-Control, VCS-Expressway, Expressway Core and Edge); Cisco CR Codecs (C/SX/MX/Spark-Series); Cisco desktops (EX/DX series); Control systems EXTRON/AMX/CRESTRON components; CRESTRON and AMX touch panel [interfaces] and associated software; Audio subsystems (amplifiers, mixers, microphone and speaker systems); Media devices (e.g., DVD players, VCRs, etc.); Multimedia display (e.g., projectors, LCD, plasma, LED displays) Preferred Skills and Experience * Top Secret Clearance
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