Valet Attendant
US-LA-Baton Rouge
Careers (PNG Apply)
Req #: 122830
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: - Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer's passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat check - Consistently maintains an upbeat and positive attitude with guests and co-workers - Consistently practices a sense of urgency throughout entire shift to include sprinting to and from Valet lot and in all other job duties - Adheres to regulatory, safety, departmental and company policies, including Department of Transportation - Supports safety and accident prevention programs - Presents oneself as a Credit to Company and encourages others to do the same - Performs all other related and compatible duties as assigned Qualifications: - Six months' experience in customer service field required - Must be at least 18 years of age and have a driving record that meets Company requirements - Valid state driver's license required - Obtain and maintain valid state responsible vendor permit - Must be able to drive and operate all types of passenger vehicles with automatic or manual transmissions in a safe fashion - Must possess excellent interpersonal skills - Good oral and written communication skills, must be fluent and literate in English - Physically mobile with reasonable accommodations including ability to lift up to 80 lbs., and work outside with varying temperatures, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when maneuvering around work area - Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights - Compliance with all regulatory, governmental, and safety requirements
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