VIP Club Host/Hostess - Part Time
US-CO-Black Hawk
Careers (PNG Apply)
Req #: 129716
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: Position is open until filled Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender) * Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members * $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) - for Team Members who refer new applicants * Discounted Casino bus tickets * Discounted RTD EcoPass * Hot meal served by the Leadership Team once a month * 20% discount for Starbucks, Ara Spa, and all food outlets * 100% Colorado Gaming License reimbursement after 90 days of employment * Hotel discounts available at all 43 PENN properties, plus discounts on goods and services * Education reimbursement program and Annual Scholarship Program * Career development opportunities Responsibilities include: * Adhere to guest service requirement listed above. * Responsible for monitoring alcohol consumption of the guest. * Responsible for opening and closing side work. * Requires a working knowledge and ability to apply and follow basic health code requirements. * Interact in a professional manner with both the internal and external guests. * Possess outstanding Guest Service skills. * Maintain uniform and appearance standards. * Team member must follow Ameristar policy and procedures, safety, and sanitation guidelines. * Effectively communicate with Casino Hosts, Coordinators and Player Development Manager regarding players. * Prior to the end of shift they must complete work assignments and clean their assigned areas. * Perform various other tasks as assigned. * Working hours are irregular and will cover days, nights, weekends, and holidays. * Greet guests and introduce self with a smile and a pleasant disposition. * Be familiar with menu, food preparation, and drinks. * Observe and anticipate guests' needs. Keep tables clear between courses. Refill beverages throughout the meal. * Bus tables after guest leave; wipe off entire table, chairs, and booth seats; reset tables in proper manner, inspecting silverware for cleanliness; check floor area of assigned station keeping it free. Qualifications: * High School Diploma and or equivalent. * Prefer prior casino experience and 6 months of previous food service experience. * Able to lift and carry trays fifteen pounds or more. * Must be a team player with a positive attitude. * Must be available and have a willingness to work flexible hours including nights, weekends, and holidays. * Full knowledge and understanding of departmental rules, policies, and procedures. * Problem solver that takes direction well. * Treats customers and team members with courtesy and respect. * Possess excellent Guest Service skills. * Excellent communication skills. * Professional appearance. * Must be able to obtain and maintain a Colorado Gaming License.
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