Unit Secretary-Child/Adolescent Center

				Overview:

Responsible for assisting the health care team with the clerical duties of the behavioral health unit.  Patients served are patients of all ages in need of the secure setting of a locked behavioral health unit.  St. Luke's C.A.R.E. delivery model (Continuity, Accountability, Relationship-based, Evidence-based) reflects a commitment to compassionate, competent care delivered by the interdisciplinary team.  Care is provided through a therapeutic relationship with the patient and family.  A spirit of inquiry is encouraged and supported.  Small tests of change and more formal research efforts are used when the evidence is not clear.  Evidence-driven protocols are utilized to assure reliable and consistent care.

Responsibilities:

Clinical Excellence

* Assist with safety procedures on the units-patient rounds, searches of patients and belongings
* Understands and complies with unit safety protocols per division guidelines
* Maintains competence in performing procedures involved with the management of violent or potentially violent patients.
* Complies with policies for restraint and seclusion per service guidelines.
* Is knowledgeable regrading managed care implications for their job-obtaining release of information from patients, question precertification completion when necessary.
* Follow unit protocol to ensure patient confidentiality when answering phone/greeting visitors.
* Assists with designated unit data collection as requested.

Qualifications:

* Writes, reads, comprehends and speaks fluent English.
* High school graduate or GED equivalent
* Multicultural sensitivity.
* Microsoft Office - basic computer skills.
* Customer/patient focused.
* Use of usual and customary equipment used to perform essential functions of the position.
			

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UnityPoint Health