Unit Clerk

US-CT-New Haven

*YNHH External Careers

Req #: 86830
Type: Part Time Benefits Eligible
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Yale New Haven Health System

				Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under general supervision, providing a variety clerical duties in support of the department.

EEO/AA/Disability/Veteran

Responsibilities:

* 1. Acts as receptionist, greeting and interacting with patients, visitors and others.
* 1.1 Greets all patients and visitors in a courteous and professional manner.

* 2. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
* 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel

* 3. Handles patient appointment system.
* 3.1 Schedules patient appointments in coordination with the clinical staff.

* 4. Interacts with all others in a manner consistent with excellent hospital public relations.
* 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.

* 5. Cleanliness and safety.
* 5.1 Maintains safe, clean, and organized environment in all clerical areas.

* 6. Patients' Rights.
* 6.1 Respects patients' rights at all times identified within the institution.

* 7. Supplies/ordering, errands.
* 7.1 Assists in maintaining supplies at appropriate inventory levels.

* 8. Emergency situations.
* 8.1 Performs efficiently in emergency situations as directed.

* 9. Information/in-service participation.
* 9.1 Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications:

EDUCATION

Minimum High School Diploma or equivalent GED is required.

EXPERIENCE

One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

SPECIAL SKILLS

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