Tula Restaurant Busser/ Runner

				Overview:

The Restaurant Busperson/Runner  is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The busperson must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen and is also responsible for quickly and accurately delivering orders from the kitchen to guests in our Specialty Vegan Restaurant. 

Responsibilities:

* Associates must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. 
* Keep all work areas clean and properly stocked according to the current meal period.
* Keep all tables cleaned and properly set according to property specific standards.
* Break down trays of soiled dishes and linen in the dishroom area according to established standards.
* Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
* Complete daily opening and closing duties and cleaning according to established side-work checklist.
* Answer the phone in an attentive, courteous and efficient manner.
* Assist fellow associates as needed throughout the shift.
* Provide service to guests in server's absence as needed.
* Maintain beverage levels in glasses/cups on table at least   full at all times. (coffee, tea, soda, lemonade, and water).
* Ensure overall guest satisfaction.

Qualifications:

Education & Experience:  

* High School diploma or equivalent and/or experience in a hotel or a related field preferred.
			

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Highgate Hotels

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