Trusted Thin Client Lead
US-SC-Shaw AFB
Trace Systems
Req #: 6144
Type: Regular Full-Time
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Overview: Job Title: Trusted Thin Client Lead Location: Shaw AFB (Sumter), SC Responsibilities: Trace Systems is actively recruiting for a Trusted Thin Client Lead to support the AFCENT Combined Air Operations Center (CAOC) contract at Shaw AFB, SC. The job responsibilities include, but are not limited to: * Lead the system administration efforts for TTC server and client environments, ensuring secure and efficient operations. * Act as the primary point of contact for the TTC system, providing technical guidance and leadership to team members. * Develop and implement processes for proactive monitoring, maintenance, and issue resolution to enhance system performance and reliability. * Perform administrative tasks involving TTC server and client hardware, software, applications, and configurations. * Ensure the Trusted Thin Client system is operating efficiently and securely, contributing directly to mission-critical operations. * Implement network security protocols and enforce cybersecurity best practices to safeguard sensitive information. * Troubleshoot and resolve technical issues, providing immediate and sustainable solutions for the TTC system. * Manage a 24/7 operational environment that provides on-call support as needed and coordinating responses to incidents and maintenance needs * Coordinate with cross-functional teams to drive collaboration and integration of TTC systems across broader operational initiatives. * Mentor junior team members by sharing expertise, fostering a learning environment, and providing performance feedback. * Develop training programs and documentation for both internal team members and end users, ensuring consistency in system understanding and usage. * Communicate effectively with stakeholders at various levels to provide updates, resolve issues, and drive system improvements. * Global travel up to 10% Qualifications: * Active, in-scope US Government issued Top Secret clearance with SCI eligibility. * Due to the nature of the work and contract requirements, US Citizenship is required. GENERAL EXPERIENCE: * Minimum of 3 years of experience in supervising personnel * DoDM 8140 IAT Level 2 (Security+) or higher; and Citrix Certified Associate ‐Virtualization (CCA‐V) or Citrix Certified Associate ‐Networking (CCA‐N), or equivalent certification;
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