Travel Generalist
US-UT-St. George
SkyWest Airlines - Careers
Req #: 16048
Type: Regular Part-Time
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Overview: * Ability to sit and work at a computer for extended periods of time * Expected schedule to be 16-20 hours per week. * To apply, please complete the on-line application (qualified applicants will be contacted) * This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions. * This is in an in office position. No remote available. * Moderate noise (business office with computers, printers, light traffic, and Group setting) * This is not a Department of Transportation Safety-sensitive position. Responsibilities: * Strong customer service skills required * Interact and cultivate positive relationships with departments and frontline employees * Proficient, professional communication skills including telephone, email and online chats * Knowledge of Microsoft Word, Excel and Outlook * Airline reservation system experience a plus * Quick learner, who can adapt to change easily * Strong understanding of SkyWest policies and procedures * Works well with others, works well in a very open team environment * Open to feedback and can adapt to change * Present in front of groups of people * Ability to multi-task * Flexible schedule to work some holidays Qualifications: Seeking a high energy individual with a passion for working in a busy environment. The SkyWest Travel Center is seeking a friendly, positive individual, who must be able to multi-task. The individual must be extremely efficient while handling multiple phone calls, walk-in traffic and ticket processing. * Positively promote SkyWest travel privileges to all employees * Communicate effectively to educate employees to travel privileges and offer travel-related advice through multiple avenues, phone, chat, emails, forums, presentations, and person to person * Eager to learn, review and assist with travel policy and procedures * Maintain detailed logs of employee travel questions/issues * Maintain information in SkyWest's Travel Authorization system for eligible employee travelers * Write travel bulletins and articles for SkyWest Online * Process travel requests for company and business including flights, hotels and car reservations * Communicate and work with representatives from other airlines * Process emergency travel requests * Some involvement with SkyWest People Programs events * Some work-related travel may be required * Various administrative projects * Tracking and recording work and compiling quarterly reports using that data * Other duties as assigned by supervisor
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