Training Supervisor
US-GA-Suwanee
Attract-careers1
Req #: 91824
Type: Fulltime-Regular
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Overview: The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives. Responsibilities: The Training Supervisor will plan, assign, and coordinate the department's day-to-day operations in support of Manufacturing & Distribution sites. This role serves as a liaison between training, internal customers, and other support departments to ensure associates have the knowledge and skills necessary to fulfill their responsibilities at EchoStar. We seek a leader who thrives in a fast-paced environment, takes ownership, and is committed to driving excellence in training and development. This role requires travel of up to 50% and may involve overseeing two sites, making strong remote management and leadership skills essential. Key Responsibilities: * Supervise & Develop Training Teams: * Manage On-the-Job Trainers (OJTs), overseeing their performance, timekeeping, and overall development * Supervise and coordinate OJTs providing training in a Manufacturing & Distribution environment that may include repair and refurbishing operations * Monitor productivity to ensure compliance with established training procedures and quality standards * Conduct needs assessments to identify training gaps and implement solutions aligned with business objectives * Lead daily and weekly meetings with team members to reinforce key training initiatives and expectations * Align with The EchoStar Way & Leadership Commitment: * Take ownership of training initiatives, ensuring they align with company objectives and values. * Lead by example, supporting company initiatives, driving engagement, and fostering a culture of continuous improvement * Encourage long-term thinking, ensuring training solutions not only address immediate needs but also support future business growth * Be an advocate for change, embracing new processes, technologies, and innovations that enhance training effectiveness * Training Design & Implementation: * Design and implement training programs using multiple learning methodologies, including instructor-led, e-learning, hands-on training, and remote training strategies * Develop multimedia training content (graphics, video, audio) to support learning initiatives * Establish measurable learning objectives and track training effectiveness using pre- and post-assessments * Manage training schedules to optimize resource allocation and site-specific needs * Remote & Multi-Site Management: * Support training operations across one or more sites, requiring strong remote leadership skills * Utilize remote communication tools to engage and align teams, ensuring consistency in training delivery * Collaborate with site leaders to adapt training strategies for different operational environments * Data-Driven Training Performance & Reporting: * Maintain accurate training records, tracking employee progress, compliance, and business impact * Develop and maintain data collection methods, reporting tools, and forecasting models to assess training needs and effectiveness * Continuously refine training methodologies based on feedback and performance analytics This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position. Other duties may be assigned as needed. Qualifications: To perform this job successfully, an individual must be able to excel in a high-expectation, fast-paced environment, aligned with The EchoStar Way. Education & Experience: * Bachelor's degree preferred or a combination of education and equivalent work experience * Minimum 2 years of related experience, including 1+ years in training, coaching, or leadership roles * Experience in Manufacturing, Distribution, or similar high-performance environments is highly desirable Required Skills & Competencies: * Proven leadership experience in training, coaching, or operations within Manufacturing & Distribution environments * Ability to effectively manage remote teams and engage employees across multiple sites * Instructional design skills-ability to create, implement, and evaluate training programs * Strong analytical skills, including data interpretation, reporting, and forecasting * Excellent communication and interpersonal skills, with the ability to deliver impactful training and drive engagement * Proficiency in Google Suite for data analysis, reporting, and training documentation * Ability to prioritize multiple projects and meet deadlines in a dynamic environment * Commitment to continuous improvement and long-term strategic planning Travel & Remote Work Expectations: * Ability to travel up to 50% as needed for multi-site training support * Must have strong remote leadership skills to manage training operations effectively across different locations Visa sponsorship not available for this role
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