Trainer II - In Home Services
US-TX-Oak Ridge North
Attract-careers1
Req #: 95132
Type: Fulltime-Regular
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Overview: The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives. Responsibilities: The Trainer II is a vital force in ensuring organizational capability and operational excellence. This role is responsible for the end-to-end design and delivery of comprehensive training and development programs that align with business goals. Key Responsibilities: * Design and deliver comprehensive training and development programs to meet organizational needs * Ensure the successful onboarding of new-hire technicians, as well as those who support them, including managers and inventory staff * Facilitate ongoing skills certifications as directed by the business, equipping employees with the expertise needed to exceed customer expectations for workmanship and service Qualifications: Education & Experience: * Bachelor's degree or one year of related experience preferred but not required Skills and Qualifications: * Ability to effectively interact with all levels of organizational staff * Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills * Flexible, innovative and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented and time-critical environment * Ability to lift up to 65 pounds * Ability to travel +/-50% to support training initiatives, directed by business needs Visa sponsorship not available for this role
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