Trademark - Account Manager, Freight Brokerage
US-MN-Minneapolis
KeHE External Careers
Req #: 26667
Type: Regular Full-Time
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Overview: Good people, working with good people, for our common good. Sound good? KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you! Responsibilities: The Account Manager - Freight Brokerage is responsible for managing and growing a portfolio of customer accounts by delivering outstanding service execution and identifying opportunities for expansion. This role plays a critical part in customer retention and development by understanding unique business needs, proposing tailored logistics solutions, and maintaining a high level of operational performance. In addition to driving customer growth, the Account Manager leads a team of Logistics Coordinators and Freight Brokers, overseeing daily operations and ensuring each shipment is executed accurately, on time, and within cost targets. This role requires strong cross-functional collaboration, problem-solving under pressure, and the ability to balance service with profitability. The ideal candidate is a relationship-builder and operational leader who thrives in a fast-paced brokerage environment. Qualifications: EDUCATION AND EXPERIENCE: * Bachelor's degree in Business, Supply Chain Management, Logistics, or a related field preferred. * Minimum of 5 years of experience in freight brokerage, 3PL, or transportation operations. * Minimum of 3 years of experience in a leadership or account management capacity. * Experience managing customer relationships and delivering results in a freight brokerage or transportation environment. PHYSICAL REQUIREMENTS: * Must be able to sit or stand for extended periods. * Use of computer and phone on a daily basis. * Minimal travel may be required (e.g., to trade shows, customer, or carrier visits).
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