Tennis Pro Shop Desk Attendant | Part-Time Barton Creek Country Club

				Overview:

Omni Hotels & Resorts is seeking Part Time | Tennis Desk Attendant for the beautiful new Barton Creek Country Club! 

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! 

We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Responsible for providing superior service at the front desk to our resort guests and members that utilize the Tennis Center facility.

Responsibilities:

* Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
* Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. 
* Smile, welcome our guests and members. Use their name whenever possible.
* Fold and stock towels throughout the facility.
* Assist in maintaining the cleanliness and orderliness of the facility. 
* Complete and initial daily task lists.
* Record information regarding member and guests issues, housekeeping and engineering needs and turn in to Supervisor/Manager daily.
* Become proficient in using ResortSuite for sales and charges.
* Run nightly report for closing shift and submit to Accounting.
* Answer the phone and take messages.
* Maintain knowledge of current tennis programs. 
* Maintain knowledge of the resort amenities, especially Fitness, Spa, Kid's Club, Coffee Market, Aquatics, and Pool Cabanas.

Qualifications:

* Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
* Previous customer service experience is strongly preferred.
* Ability to think clearly, quickly and make concise decisions.
* Ability to work cohesively with co-workers both within and outside of your department.
* Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.
* Ability to accurately and efficiently input information into computer systems.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
			

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Omni Hotels Management Corporation

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