Temporary Front-End Associate
US-FL-CHIEFLAND
Southeastern Grocers
Req #: 159164
Type: Hourly Associate
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Overview: Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Temporary Front-End Associate Job Purpose This role is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout, consistent operating conditions and a friendly atmosphere. Essential Responsibilities Responsibility % Of Time Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately escalate customer concerns to management with a positive attitude. Offer product suggestions when appropriate. 40% Manage lane according to service standards while maintaining financial responsibility. Accurately handle all cash register operations; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. 30% Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards; Put up discarded or returned merchandise and stock front end products by handling and moving merchandise efficiently and safely; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Return carts to shopping cart corral. Report faulty equipment and hazards to management. 20% Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Required Education Course of Study N/A Preferred Education Preferred Education Course of Study High School/GED Relevant Experience Relevant Experience Supervisory Experience 0-3 Years Minimum Language Requirements Language(s) Required Language(s) Preferred English & Spanish Knowledge, Skills & Abilities Required * Must be 16 years of age. * Ability to read, write and speak English proficiently. * Ability to communicate, understand and follow English instructions Successful background check and all required On-Boarding tasks. * Authorization to work in the United States or the ability to obtain the same. * Compliance with all company policies and procedures. * High standard of integrity and reliability. * Basic computer skills required to participate in online training. Knowledge, Skills & Abilities Preferred * Customer Service skills * Cash Handling skills Location and Travel Requirements Location On Site Travel Percent, Overnight & Motus Travel Percent Overnight Motus Eligible None No No Shift Varied
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