Teller-Racing (ONC)
US-PA-Washington
Careers (PNG Apply)
Req #: 128558
Type: On-Call
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: * Responsible for providing great customer service while issuing betting transactions to player. * Adheres to all departmental and property policies and procedures regarding guest service standards. * Responsible for learning and understanding all facets of horse racing. * inputs wagers into the tote machine and cashes/cancels tickets. * Responsible for accurate wagers. * Responsible for maintaining and balancing a cash drawer; balances to zero and pays shortages to the main bank. * Assists in providing players with information regarding scratched horses, race cancellations, payoffs/delays, and prices. * Responsible for complying with The Meadows' AML Compliance Program. * Performs all other related and compatible duties as assigned. * Maintains strict confidentiality in all company matters. Qualifications: * High School Diploma or equivalent required. * One (1) year of customer service experience in hospitality or related industry required. * Prior experience in a cash handling position preferred. * Must possess excellent customer service and interpersonal skills. * Must have strong written and verbal communication skills; must be able to read, write, speak, and understand English. * Basic computer/typing skills required. * Ability to maintain a high level of confidentiality and professionalism. * Basic math skills required. * Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. * Ability to work collaboratively and communicate effectively with team members at all levels of the organization. * Must be able to work a flexible and varying schedule, including evenings, weekends, holidays, and fluctuating days off as needed.
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