Overview:
This is a full-time career opportunity (approximately 40 hours per week) based out of our Gloucester and Salem County Markets (including 1 financial center in Cumberland County) in PA. Requires flexibility to travel to various financial centers in the market as needed. Must be available to be scheduled around branch operation hours in assigned market (no Sundays).
Responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities. Responsible for traveling to various financial centers as assigned. Schedule and location may vary from day to day.
Responsible for traveling to various financial centers as assigned. Schedule and location may vary from day to day.
Responsibilities:
* Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
* Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
* Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
* Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
Qualifications:
Education
High School Diploma or equivalent. (Preferred)
Experience
6 to 12 months customer service experience. (Required)
6 to 12 months cash handling experience. (Preferred)
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