Telephone Operator
US-NJ-Camden
External Career Portal
Req #: 71549
Type: Part Time
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Responsibilities:
Serve as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services.
Handle Requests through various channels while utilizing numerous databases simultaneously.
Relay incoming, outgoing, and interoffice calls to or from internal and external customers in a 24/7 environment.
Manage multiple incoming phone lines; greet callers, answer routine questions, forward calls and take messages.
Work the hospital's system pager and announce alerts using overhead system.
Document, relay and route messages.
Qualifications:
Excellent verbal communication and interpersonal skills required.
Must possess a strong social orientation, ability to multi-task and handle high-stress environment.
Must be detail-oriented.
Knowledge of medical terminology preferred.
Computer skills required and proficiency in Microsoft Office preferred.
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