Telehealth Patient Specialist
US-ID-Boise
careers
Req #: 101617
Type: Part-Time
|
|
||||||||||||
|
|||||||||||||
Overview: St. Luke's Health System is seeking a Telehealth Patient Specialist to join our Ambulatory Care team. In this role, you will help support patients with chronic conditions. You will be an essential part of a collaborative team focused on improving access to care, reducing hospital visits, and empowering patients to manage their health more effectively. Part-time onsite position available. Position Details: * Shift: 2x12-hour shifts (7:00 PM - 7:00 AM) * Schedule: Rotating weekends and holidays required * Pay Range: $17.32 - $19. plus, per hour, depending on experience What You'll Do: * Onboard new patients into the remote patient management program * Monitor and manage patients living with chronic conditions * Assist patients in adhering to care plans and maintaining compliance with program guidelines * Provide basic technical support for remote monitoring equipment * Perform scheduling functions, similar to a clinic setting * Utilize medical terminology and clinical knowledge to support communication between patients and care teams Qualifications: High school diploma or equivalent required Preferred Qualifications:- Experience as a Certified Nursing Assistant (CNA), Unit Clerk, or in a similar role- Familiarity with medical terminology- Background in a healthcare setting, ideally ambulatory or telehealth Responsibilities: Under supervision, the Telehealth Specialist 1 is responsible for providing non-clinical support and service to telehealth programs, physicians, clinical staff, patients and units and programs throughout the region. * Under supervision, performs professional level support activities in one or more functional areas within an assigned department/unit. Uses established procedures to perform assigned tasks. * Through documentation and oral communication, essential information is shared with health care team members and others throughout the organization and region. * Prepares, compiles and maintains technical and operational records for all telehealth programs. * Maintains inventory and order supplies as necessary. * Assists in gathering patient information between Telehealth services and units/programs both internal and external to the organization. * Organizes the flow of information to maximize timely feedback including the management of high volumes of telephone call and electronic messages. * Performs other duties and responsibilities as assigned. Qualifications: * Education: High School Diploma or equivalent. * Experience: 6 months experience. * Licenses/Certifications: None
Share this job:
