Technology Specialist
US-PA-Chambersburg
Global Data Consultants
Req #: 3867
Type: Hourly
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Overview: GDC IT Solutions is currently seeking two Technology Specialists to join our team. These positions will be fully onsite at the Central Greene School District in Waynesburg, PA. Responsibilities: * Serve as the first point of contact for all onsite technical support needs across the district. * Support and troubleshoot server, network, wireless, phone, and cloud infrastructure systems. * Manage and maintain user accounts, file and folder permissions, and domain administration. * Configure, deploy, and maintain laptops, desktops, tablets, smartphones, and related software. * Provide printer support, including hardware malfunctions, jam resolution, driver issues, and networking. * Configure security settings, email accounts, and encryption protocols on all supported devices. * Respond to and remediate backup system failures and internet security threats. * Assist with application and email system troubleshooting, including third-party vendor coordination. * Participate in monthly vulnerability scanning and proactive monitoring activities. * Document IT inventory, network architecture, and contribute to the internal knowledge base. * Attend and support school board meetings and be available during standard school operating hours. Qualifications: * 2+ years of IT support experience in a school or enterprise environment. * Proficiency in troubleshooting Windows-based operating systems, network connectivity, and hardware issues. * Experience supporting desktop/laptop imaging, configuration, and deployment. * Strong customer service and communication skills; ability to engage with non-technical users effectively. * Ability to work independently onsite and prioritize multiple tasks. * Understanding of Active Directory and user account administration. * Familiarity with managing and troubleshooting printers and peripheral devices. * Must pass required background checks, clearances, and Act 168 disclosure.
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