Technology Specialist
US-PA-Chambersburg
Global Data Consultants
Req #: 3867
Type: Hourly
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Overview: GDC IT Solutions is currently seeking two Technology Specialists to join our team. These positions will be fully onsite at the Central Greene School District in Waynesburg, PA. Responsibilities: * Serve as the first point of contact for all onsite IT support needs across the school district. * Collaborate with teachers, staff, and students to ensure continuous functionality of onsite technology. * Support and troubleshoot infrastructure systems including servers, networks, wireless, phones, and cloud services. * Respond to and remediate internet security threats and backup system failures. * Configure, deploy, and manage iPads and MacBooks using Jamf Pro. * Manage Windows Server environments including Active Directory, DNS, DHCP, and other roles. * Deploy, monitor, and optimize the VMware infrastructure and virtual machines. * Configure, deploy, and maintain desktops, laptops, tablets, smartphones, and associated software. * Provide technical support for Windows 10/11, iPads, MacBooks, and mobile devices. * Support printers and peripherals, including hardware malfunctions, driver issues, and network printing. * Configure security settings, email accounts, and encryption protocols on all devices. * Assist with application and email system troubleshooting, including third-party vendor coordination. * Maintain and update technology inventory and document network architecture. * Participate in monthly vulnerability scanning and proactive monitoring activities. * Attend and support school board meetings and be available during regular school hours. * Create and maintain documentation, user training materials, and contribute to the internal knowledge base. Qualifications: * Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). * 2+ years of IT support experience in a school or enterprise environment. * Proficient in Windows OS troubleshooting, network diagnostics, and hardware support. * Experience with Jamf Pro, Windows Server administration, and VMware environments. * Strong customer service and communication skills, with the ability to work with non-technical users. * Ability to work independently and manage multiple priorities in a fast-paced environment. * Familiarity with managing user accounts, file/folder permissions, and domain administration. * Understanding of Active Directory, network protocols, and printer/peripheral troubleshooting. * Must pass required background checks, clearances, and Act 168 disclosure.
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