Technician II - Master Control
US-WY-Cheyenne
Attract-careers1
Req #: 90942
Type: Fulltime-Regular
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Overview: Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow. Responsibilities: The Broadcast Operations Technician II operates systems and performs technical quality control checks on all selected media within the Master Control environment. A Senior Technician is part of a team that will monitor, troubleshoot and resolve issues associated with the collection and retransmission of signals in Standard & High Definition. This individual would manage live events as well as server playback of recorded material. The successful candidate will be able to rapidly adapt to changing technology while providing the highest quality of signal to our customers. Key Responsibilities: * Responsible for coordinating live event programming * Troubleshoots issues involving signal path, PPV media, programming, and paperwork discrepancies * Ingest, encode, transcode and perform technical quality checks on a variety of media * Ensures effective communication and service between Master Control and internal and external customers including signal providers and corporate departments * Is able to use their expertise to predict when future outages may occur * Is both proactive and reactive to programming discrepancies * Reports, reviews, and determines the impact of outages and recommends or performs preventative and/or corrective actions * Prepares discrepancy reports detailing the specifics of outages/issues * Maintains Traffic logs and inputs data into established databases * Ensures that discrepancies are properly escalated and reported * Makes recommendations to superiors regarding standard operating procedures, training, and workflow decisions * Shift work is required Qualifications: Education and Experience: * Associates degree or three years of experience/training in related field or, equivalent combination of education and experience Skills and Qualifications: * Ability to read, analyze, and interpret business periodicals and technical procedures * Ability to write reports, communicate vital information, and respond to questions from managers and customers * Ability to solve practical problems and multitask * Ability to communicate effectively via email, telephone, or radio Working Conditions: * Working conditions are normal for a 24/7 office environment. Working weekends, evenings, and nights will possibly be required Visa sponsorship not available for this role
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