Technical Writer
US-MD-Aberdeen
1. Job Location: United States
Req #: 46248
Type: Regular Full-Time
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Overview: This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. At V2X, we are making a difference by delivering decision support tools critical for the protection of our forces when threatened by both physical and Chemical, Biological, Radiological, or Nuclear (CBRN) threats. As a Technical Writer, you will play a crucial role by creating comprehensive and easy-to-understand documentation. Your primary responsibility will be to translate complex technical information into clear, concise, and accessible documentation for a diverse audience, including developers, end-users, and stakeholders. Responsibilities: Description: * Collaborate closely with engineering, software development, and technical staff to gather information and develop high-quality technical and end-user documentation for complex software systems * Serve as the lead writer for deliverables of substantial scope and complexity, ensuring clarity, accuracy, and consistency across all documentation * Prepare, review, revise, and maintain a wide range of technical documentation, including but not limited to: system design specifications, software and systems engineering documentation, operational guides, testing procedures, training manuals, and user guides * Capture detailed meeting minutes, including discussion topics, decisions made, and action items, and distribute them to stakeholders in a timely manner * Create weekly summary presentations and status briefings that clearly communicate progress, issues, and key activities to both internal teams and customer stakeholders * Develop and distribute "read-ahead" materials in advance of meetings to support informed discussion and decision-making by customer and leadership personnel * Maintain and update documentation to reflect ongoing system enhancements, configuration changes, and issue resolutions throughout the software lifecycle * Develop and manage standardized documentation templates and formatting guidelines to ensure consistency and compliance across all written deliverables * Prepare and submit documentation packages that fulfill Contract Data Requirements List (CDRL) deliverables and meet contractual timelines and quality expectations * Respond to customer inquiries related to documentation and provide professional, clear, and timely communication to support stakeholder engagement and satisfaction * Support the continuous improvement of technical communication practices, tools, and processes across the project or organization Material & Equipment Directly Used: Computer, Phone, and basic office materials. Working Environment: * Function in an office environment in a stationary position approximately 50 percent of the time or more. * Must be able to operate standard office equipment, such as a computer, copy machine, and printer. * Must be able to travel to customer sites and test events to support cybersecurity testing events. Qualifications: Education / Certifications: * Bachelor's degree in English, Technical Writing, Computer Science, or a related field. * Must be a US Citizen and able to obtain and maintain a DoD security clearance Experience: * 3-5+ years of experience as a Technical Writer supporting software development, systems engineering, or IT-related programs * Hands-on experience writing and maintaining technical documentation such as: o Software user guides o System administration manuals o Installation and configuration instructions o Test plans and procedures o Engineering change documentation * Proven ability to capture and summarize technical meetings, including drafting detailed meeting minutes, tracking action items, and synthesizing technical discussions * Experience working with engineering teams, software developers, and testers to extract and clarify technical information * Experience creating customer-facing presentations, weekly activity summaries, and briefings for leadership or stakeholders * Comfort working in Agile or iterative development environments, including familiarity with backlogs, user stories, and sprint planning artifacts * Experience using collaboration and document management tools like SharePoint, Confluence, Microsoft Teams, or Jira * Ability to adapt content for technical and non-technical audiences, and across various document types (e.g., formal, training, executive-level) Expectations: * Outstanding interpersonal skills. * Must communicate professionally, in both written and verbal communications. * Must be able to handle multiple assignments and deal effectively with internal/external customers in a business-like and professional manner. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
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