Technical Sales Solution Manager I

				Overview:

Technical Sales Solution Manager I

Responsibilities:

Our new global headquarters is conveniently located in Irvine, CA near John Wayne Airport in the Park Place development. For our onsite and hybrid employees you will be able to enjoy amenities such as access to many restaurants and shops, running trails, a fitness deck, outdoor seating, dry cleaning, car wash, free garage parking, car charging stations, shuttle service for train commuters, outdoor games like bocce, horseshoes, gaming tables, pickle ball, and basketball. For more information on Park Place visit parkplaceirvine.com.

Who We Are:

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!  

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. 

If you want to learn more about us visit us at www.panasonic.aero

And for a full listing of open job opportunities go to www.panasonic.aero/join-us/

The Position:

Work as a technical partner that interfaces with the entire organization from Sales, Products/Services, Engineering and Program Management to plan/organize technical solutions and outcomes to help airlines with their In-Flight Entertainment and Connectivity Systems strategically utilizing our platforms and products expertise, combined with our understanding of the customer's needs and expectations to deliver solutions that focuses on their business outcomes, which then allows airlines to grow their businesses and overcome challenges. Subject matter expert for all technologies at Panasonic Avionics. Design and pilot new solutions starting from conceptual stage to customer delivery stage for Panasonic Inflight Entertainment and Communication systems. The Technical Solutions Manager is expected to provide leadership and show a wide range of expertise across all disciplines of engineering with a focus on System Platform, Products & Services, and User Experiences.

Proposals:

* Collaborate with Sales and Account Management teams to understand the regional sales strategy and provide technical solutions that will help achieve the sales goal.
* Design and create complex, integrated product solutions with Account Management teams that meets the customer's requirements for proposals/RFPs.
* Technical owner for compliance matrices, produce comprehensive technical analysis documents for proposed solution(s), and hardware/system parts lists.
* Use existing customer system configurations, use cases, crew and maintenance operations to propose relevant upgrades in new solutions proposals.

Design Solutions:

* Innovate and design new system solutions and products that will set the trend in the IFEC industry. Understand new customer demands and trends, and be able to adapt and create new product, system, software, and hardware solutions.
* Create system block and interconnect diagrams to facilitate discussion and review with engineering teams for new systems.
* Translate airline design requirements and concepts into user flows, and mockups to engineering teams to create intuitive user experiences.
* Collaborate closely Product and Engineering teams to help influence product roadmaps and system features based on customer requirements and align Panasonic Avionics' business objectives.
* Leverage Agile practices to capture requirements to create solutions for system platform, software products, and interactive user interface.
* Provide subject matter expertise in specific products or technologies. Function as the organizational ambassador for internal and external teams.

Customer Interaction:

* Collaborate with Account Management teams to identify business opportunities and provide technical solutions to customers during the RFP stages.
* Support sales meetings to present technical solutions that compatible with customer system platforms with the airline' business model in mind.
* Attend customer meetings in-person and over teleconference to consult as well as gather customer use cases for new and undeveloped product/system features.
* Collect customer requirements, provide technical guidance, product integration strategies, and best practices to apply to Panasonic technologies, system platforms, and products.
* Create collateral and deliver presentations that are appropriate to the customer audience.
* Work hands-on with customer to demonstrate Panasonic technologies and products.
* Responsible for providing developing content and technical training to internal teams and customers.
* Travel to trade shows, conferences, and customer sites for workshops.

Leadership:

* Provide technical, guidance, and best practices to other members of the customer solutions department.
* Train and mentor team members on new products, concepts, requirements, and other customer related information.
* Show a strong sense of responsibility and passion for the presented solutions.

The salary or hourly wage range of $116,000 - $194,000 is just one component of Panasonic's total package. The final offer amount may vary based on factors including but not limited to individual's knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives.

What We're Looking For:

* Bachelor of Science Degree in Computer Engineering, Computer Science, Systems Engineering, Software Engineering, Product Engineering, Electrical Engineering, or other related engineering degree, or equivalent experience.
* 8-12 years of related experience.
* Require 10-15% travel.
* Ability to clearly and effectively communicate technical requirements, design concepts, ideas, and solutions to engineering teams.
* Expected to have strong customer facing skills including negotiation, conflict resolution, and crisis management.
* Experience in communicating technical concepts, and solutions to non-technical audiences.
* Experience in working in the Agile environment as a business and technical product owner.
* Experience in working with brand and/or design guidelines for UI development.
* Familiar with interaction design, use of interactive technologies, and best practices.
* Familiar with AWS cloud computing, experience with development in Cloud, ability to explain cloud infrastructure, services, and applications preferred.
* Willingness to learn and should be able to flourish in a fast, dynamic environment.

Our Principles:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

What We Offer:

At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.  

* Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked.
* Health Insurance: Medical i
			

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Panasonic Corporation of North America