Technical Product Manager
US-VA-McLean
Careers (External)
Req #: 11067
Type: Full-Time
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Overview: PenFed is hiring a Technical Product Manager to work onsite at our Tysons, Virginia location. PenFed is seeking a Technical Product Manager (TPM) to help shape the future of our Digital Banking experience. This individual will combine business acumen, technical depth, and analytical strength to drive product outcomes that create measurable value for our members and the credit union. The TPM will serve as a bridge between business, product, finance, and engineering - ensuring that every initiative is grounded in data, aligned to strategic priorities, and executed with financial and technical excellence. This is an opportunity for an ambitious, tech-savvy leader to grow the business of Digital Banking. Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. * Business & Product Strategy * Deeply understand the business of Digital Banking - from member needs to operational processes to revenue and engagement levers. * Translate business objectives into a clear product roadmap and measurable outcomes. * Partner with business and technology leadership to prioritize initiatives that drive member value and growth. * Technical Expertise * Work closely with engineering and architecture teams to translate product vision into scalable, performant digital solutions. * Understand system dependencies, integration patterns, and constraints across Salesforce, core banking, and digital experience layers. * Evaluate technical trade-offs and ensure alignment with long-term platform strategy. * Analytics & Insight * Define, track, and analyze KPIs for digital adoption, engagement, and performance. * Partner with Data and Analytics teams to establish dashboards and reporting that inform decision-making. * Use data to articulate the "why" behind product outcomes and continuously drive improvement. * Financial Management * Lead CapEx and OpEx planning and management for Digital Banking initiatives in partnership with Finance, IT, and Consumer Bank leadership. * Track spend, forecast investment needs, and ensure alignment between financials and strategic priorities. * Provide clear reporting on financial performance, ROI, and project value realization. * Quarterly Planning & Cross-Functional Leadership * Organize and lead quarterly planning sessions across Consumer Banking and IT. * Align stakeholders around shared priorities, resourcing, and sequencing. * Foster a culture of transparency, accountability, and results. Qualifications: Equivalent combination of education and experience is considered. * Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred. * 8+ years of experience in Product Management or Technical Product Management; experience in Digital Banking or FinTech strongly preferred. * Minimum 3 years' experience in supervisory role. * Strong understanding of digital channels (mobile and online banking), APIs, cloud platforms, and core systems integration. * Proven experience managing CapEx/OpEx budgets, forecasting, and tracking product financial performance. * Advanced Excel and data analysis skills (financial modeling, forecasting, scenario planning). * Strong analytical mindset; ability to use data to drive decisions and measure outcomes. * Excellent communication skills - able to engage executives, engineers, and business stakeholders alike. * Demonstrated leadership presence: confident, curious, and collaborative. * Experience with Salesforce platforms is a plus. Supervisory Responsibility This position will supervise employees. Licenses and Certifications No additional licenses or certifications required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call may be required.
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