Technical Lead (Remote)
US-Remote
Careers (External)
Req #: 5990
Type: Full-Time
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Overview: GovCIO is currently hiring a Business Analyst to support Veterans Affairs operational needs. The candidate will analyze business processes, identify areas for improvements, and drive data-informed decisions, while collaborating with stakeholders to enhance efficiency and resolve challenges. This position is fully remote within the United States. Responsibilities: * Gather and analyze business requirements, translating them into initiatives, including workflow optimization and system enhancements. * Post and communicate service interruption notifications to stakeholders in the event of unscheduled downtime, planned maintenance, or lagging system performance, ensuring transparency and timely updates. * Conduct data analysis to identify trends, inefficiencies, and areas for improvement. * Collaborate with cross-functional teams to develop solutions that align with VA operational and strategic goals. * Prepare reports, dashboards, and presentations for stakeholders and leadership for tracking and resolution of risks, issues, and backlog items. * Maintain and enhance business processes through documentation, SOP, and process mapping. * Support the integration and use of tools such as SharePoint, ServiceNow, and other business applications. * Lead business-related communications, including stakeholder management, marketing strategies, and team coordination. Qualifications: Required Skills and Experience: * Bachelor's degree in Business Administration, Information Technology, or a related field. (or commensurate experieince) * 12+ years of experience in business analysis, project management, or a similar role. * Strong analytical, problem-solving, and communication skills. Preferred Skills and Experience: * Knowledge of healthcare, finance, or technology industries. * Experience with project management frameworks and tools (e.g., Jira, ServiceNow, SharePoint). * Experience with query-based exchange systems and enterprise reporting. Clearance Required: * Ability to obtain and maintain a suitability/Public Trust
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