Technical Delivery Lead
US-VA-McLean
External
Req #: 7037
Type: Full-Time
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Overview: We are looking for an experienced Technical Delivery Lead to join us in delivering innovative technology solutions for a fast-paced, mission-critical environment. You will work with Technical/Solutions Architects, Developers, and Business Analysts to translate business requirements into well-architected solutions that best leverage AWS and the Salesforce platform. In this role we're looking for solutions-focused candidates who thrive providing excellence to clients and have experience managing teams of technical personnel to build solutions and systems. The ideal candidate is a creative and hands-on leader, with experience managing teams in digital transformation and implementation efforts. You will be a client-facing advisor, coach, mentor, and an accountable manager with a proven track record of leading deployments of solutions in a client environment. Responsibilities: * Serving as a delivery leader, accountable for completion of team delivery efforts including quality oversight, visibility into delivery targets, and client acceptance * Supporting delivery operations, building and maintaining client relationships, fostering and promoting innovative thinking across the client environment. * Developing and leading teams through solution prototyping, development, and deployment - from hands-on proposal technical support to prototyping client implementations and complete production deployment. * Manage a larger delivery team of approximately 20-25 people. * Manage schedule and resources for delivery team. * Handling challenging client situations and offering guidance & direction to client executives. * Perform maintenance and troubleshooting of applications. * Build client trust and respect, establish client relationships, and develop rapport with client. Qualifications: Required: * Must be local to the Tysons, VA area or willing to travel to the Washington, DC metro area. Work will be performed on-site at least 1 to 2 days per week. * Ability to hold a position of public trust with the US government. * Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or a relevant discipline * 10+ years experience working in software development to include testing, quality assurance, project/product planning, and project/product management * A minimum of five or more (5+) years of direct experience managing technical teams and programs for federal customers. * 5+ years of experience with development of case management systems * 5+ years of experience with AWS * Functional knowledge of data structures and understanding of how to leverage case management tools to meet complex process and reporting requirements * Experience leading O&M support for production applications. * Experience leading case management implementation projects and building a case management application. * Experience leading the deployment of enterprise and custom software solutions in client environments using Human Centered Design methods and techniques * Experience in executive-level decision support for federal agencies * Ability to plan, manage and execute an idea from concept to launch to meet key milestones and customer requirements * Experience building and leading teams to delight clients and deliver excellence in fast-paced customer environments with minimal direction. * Excellent written and verbal communication skills * Strong technical, analytical, and problem-solving skills * Able to translate user stories into working software with minimal oversight Preferred: * Graduate or higher degree * Agile/Scrum Master certification * PMP certification * Active clearance / US Government "suitability" preferred * Familiarity with principles of human centered design * Familiarity with Salesforce, Cloud Migration, and SaaS Application deployment technologies and emerging practices * Experience working directly with and guiding SES level leadership in fast paced and demanding environments. * Salesforce Platform Developer II certifications
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