Overview:
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global
Responsibilities:
SoftwareOne is seeking a Technical Account Manager (TAM) to drive Azure pipeline creation, enable our Account Managers, and lead technical conversations that convert customer needs into real cloud opportunities. If you're passionate about Azure, presales, and shaping customer cloud journeys, this role gives you the platform to make a big impact.
As the Azure TAM, you will act as a technical overlay to the sales organization, driving early-stage conversations and progressing deals to technical win. Key responsibilities include:
* Pipeline Creation & Qualification - Identify and convert Azure-led opportunities through customer meetings, workshops, partner motions, and installed-base insights.
* Qualify leads into CRM-ready opportunities with clear needs, scope, and next steps.
* Sales & Deal Progression Support - Partner with Account Managers to shape technical storylines and guide opportunities through the funnel.
* Ensure timely, high-quality technical follow-ups to accelerate cycle time.
* Customer Discovery & Technical Vision - Run discovery sessions, understand customer environments and gaps, and document functional/non-functional requirements.
* Translate customer needs into Azure use cases, architectures, and adoption roadmaps.
* Azure Architecture & Solution Design - Design Azure landing zones, network/identity/security baselines, governance, monitoring, and DevOps patterns aligned to CAF/WAF.
* Shape migration and modernization roadmaps, including approach, assumptions, risks, and effort drivers.
* Demos, PoCs & Technical Win - Lead demos, PoCs, and validation activities; handle objections; drive technical decision-making.
* Cross‑Functional & Partner Motion - Align and co-sell with Microsoft field teams and partners to leverage programs and build pipeline.
* Support clear handover to delivery teams for scope, intent, and assumptions.
Qualifications:
* Experience in solutions consulting, presales, or technical specialist roles, ideally focused on Azure.
* Strong knowledge of Azure compute, networking, storage, identity (Entra ID), security, governance, monitoring, and DevOps.
* Demonstrated ability in customer discovery, gap analysis, and translating needs into architectures and roadmaps.
* Skilled in creating proposals, RFP/RFI responses, presales artefacts, and SoW inputs.
* Excellent communication and stakeholder management; able to support multiple Account Managers simultaneously.
* Analytical, structured approach with the ability to manage multiple priorities.
* Relevant Microsoft certifications (preferred): AZ-900, AZ-104, AZ-305, AZ-500/SC-series.
* Willingness to travel as required.
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