Overview:
This position requires the Team Member Navigator applicant to be based in or near the Charleston, SC area, as regular on-site rounding and in-person engagement with team members and leaders at assigned facilities are essential to the role.
The Team Member Navigator is a problem solver and an advocate for team members in resolving a wide array of human capital matters in an efficient and timely manner. The TM Navigator will work and round on-site at assigned clinical and other facilities, serving as the primary representative of the Human Resources team. The successful candidate will bring a limitless mindset in delighting new hires and team members with efficient, creative, and culturally-competent solutions, and will serve as a liaison where other parties need to be involved. This position serves as a talent pipeline for Human Resources and system wide roles. Job Relationships: Reports to and receives assignments from the Manager, HR Solutions Center.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
Let Novant Health be the destination for your professional growth.
Fostering a culture of belonging for our team members has always been central to who we are.
Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
* Our team members are part of an environment that fosters team work, team member engagement and community involvement.
* The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
* All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Qualifications:
* Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred.
* In lieu of bachelor's degree will accept five years of experience
* Experience: Two years of experience in Project Management, Hospitality, HR, Clinical or related area; required.
* Licensure/Certification: PHR, preferred.
* Additional Skills Required:
* Operational Excellence: Able to work alongside varying levels of team members and involve other colleagues, departments or outside providers as necessary to overcome obstacles.
* Communication: Ability to convey confidence & calmness to team members in working with team and meeting them where they are.
* Digital Fluency: Proficiency with Microsoft Office 365, specifically PowerPoint, Word, and Excel.
* Speed to Market: Effectively works in a fast-paced work environment to deliver results.
* Problem Solving: Strong analytical, critical thinking, and creative problem-solving skills.
* Highly Effective Communicator: Demonstrated ability to communicate effectively, appropriately, and inclusively with team members at all levels.
* Inclusion and Belonging: Fosters a work environment of inclusion and belonging for all team members.
* Judgment: Demonstrated ability to act independently upon information and make decisions that achieve optimal results.
* Confidentiality: Respects confidential information.
* Additional Skills Preferred:
* Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals.
* Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity, and diplomacy.
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