Team Manager, Professional Services- IND
IN-TN-Perungudi, Chennai
Careers (External)
Req #: 33056
Type: Full-Time
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Overview: About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers. Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work(r) CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration. Responsibilities: Location Chennai, India As a member of our Consulting Team, you understand our customers' most pressing business performance challenges and you are committed to helping our customers solve complex challenges in the distributed value chain that is prevalent in manufacturing today. Qualifications: The Team Manager in our Professional Services organization is a billable people leader, with dual responsibility-acting as a trusted resource on customer projects and providing Line management to a team of delivery practitioners. Supporting PS Leadership, you will help with hiring decisions, support employee goal setting and development plans, conduct regular 1:1s and be responsible for mentorship, ongoing coaching, and performance management of your team. You will guide the team to achieve individual and team objectives, while continuing to meet your own individual targets. What You Will Do: * Be accountable for a broad range of people management responsibilities such as fostering team engagement and building team culture, leading one-on one meetings, setting performance and career development objectives, driving continuous performance discussions, including the year-end review, participating in annual compensation reviews, supporting the development of employee growth plans, acting as an ambassador of key company policies and initiatives and building employee recognition. You will also be calledon to handle important administrative duties like expense approvals, Kantata review, time off requestsand offboarding. Leverage support from senior leadership and/or HR where necessary. * Actively engage in the hiring process: provide insight into skill and resource requirements, participate in interviews, be part of selection decisions, and see to a smooth and effective onboarding process for your new hires. * Provide insight to our PS Resource Management and next level PS leaders on key skills within their team to support optimized staffing of customer projects. * Guide your team, as required, on a variety of topics to support them to be as productive as possible. * Cascade relevant business news or messaging to team members and help them to understand the broader company strategy and/key focus areas. * Support next level leadership initiatives, including practice contribution forums, training and development, and promotion recommendations. * Proactively address individual performance concerns, coaching as needed. * Continue to act in a billable capacity on projects in the current area of expertise and specialization. What are we looking for * Typically, at least 5years of experience as amid-senior level PS consultant with experience in multiple deployment cycles. * Ideally 2-4 years of management experience, obtained through previous people or project roles. * Ability to lead diverse teams in an inclusive environment. * Support the team in balancing priorities and foster an environment of collaboration. * Excellent communication and listening skills. * Organized and able to multitask and priorities. * People focused individuals who are able to balance the needs of the team and business. #Senior #LI-KJ
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