Overview:
Come join our team! We have an immediate leadership need for a Team Lead (Clinic Supervisor) in our Racine, WI dermatology clinic! If you are seeking an opportunity to partner and collaborate with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients, then a career at Forefront may be the perfect fit for you!
Summary
The Clinic Team Leader, under the supervision of the clinic physician(s), provider(s), and Regional Clinic Manager, provides daily on-site leadership and effective management of clinic operations. Ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction.
Responsibilities:
This position may be responsible for managing one primary and additional satellite clinics and will travel as needed to satellite clinics.
Essential Functions
* Maximizes clinic and team efficiency, productivity and teamwork
* Manages clinic operations including budget and staffing
* Assists with employee recruitment, selection, and hiring
* Assists with managing staff performance
* Provides regular updates to Regional Clinic Manager
* Ensures all phone messages, faxes, and interdepartmental mail are addressed immediately
* Responsible for attaining prior authorizations and maintaining a system to track from start to finish
* Provides and supervises new employee orientation
* Provides CLIA training (where applicable)
* Acts as a role model and subject matter expert for policies and procedures set in place by management
* Responsible for Clinical Assistant and Receptionist duties as needed.
Qualifications:
Education
Minimum Post High-school education in a medical support field such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is requiredMust hold current certification/licensure and must maintain certification/licensure throughout employment
Knowledge, Skills & Abilities
* 2+ years of previous experience in Dermatology/Mohs surgery is preferred
* Must demonstrate leadership experience
* Proficiency with computers including Microsoft Office
* Ability to work effectively and cooperatively with staff, clients, and visitors
* Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
* Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness
* Ability to maintain confidentiality of information.
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