Team Coordinator - Virtual Support
US-OH-Loveland
commonspirit_careers
Req #: 383601
Type: Day
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Overview: **Candidate must live in the Eastern Time Zone!** You'll make a difference every single day by providing direct patient care to individuals in their own home environment after their acute stay or surgery. Practice nursing independently, outside the four walls of a hospital or facility, and work with a team that values your critical thinking skills to care for the most vulnerable patients in our communities. Thrive every day through freedom, flexibility and a fast-paced, ever-changing, never-the-same-day-twice environment! Responsibilities: Your work should be more than just a job. As the Team Coordinator, you will be the first person our customers will speak with as you greet and answer the phones. The Team Coordinator performs support functions to ensure the smooth operation of office processes. Responsibilities: * Answer incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel. * med profiles and mailings * First calls to patients * Assist with copying and faxing things for clinicians * SOC folders / Carelink folders * Laminating items for teaching * Discharge cards to patients * NTUC calls * 24 admission calls with scripting * Assist with referral entering/ Forcura * Teach how to utilize HCHB schedule to assist with scheduling * Assist scheduling changes with phone calls from clinicians Qualifications: * High school graduate or equivalent. * 6 Months medical office experience * Two years customer service experience required. * Pleasant telephone voice and manner. * Basic computer knowledge and skills
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