Overview:
We are seeking a strategic, data-driven Director, Global Contingent Workforce to lead the global strategy and operations of our extended workforce-including temporary staff, contractors, SOW consultants, and freelance/gig talent. This role owns the MSP/VMS ecosystem, vendor portfolio, rate governance, policy/compliance, and workforce insights to ensure agility, cost optimization, and risk management across regions. You will partner closely with TA, Procurement, Legal/Compliance, Finance, IT, and business leaders to create a seamless, total contingent talent experience.
This is a hybrid position at either Milford MA or New Castle DE - 3 days per week on site (Tuesday-Thursday).
Responsibilities:
Strategy & Governance
* Define and execute the global contingent workforce strategy aligned to business goals, operating model, and location strategy
* Establish and chair a Contingent Workforce Governance Council with HRBP, HR Services, Procurement, Legal, and Finance; standardize policies, playbooks, and decision rights
* Lead MSP/VMS strategy (selection, implementation, optimization). Own SLAs, KPIs, QBRs, and continuous improvement plans
* Create and enforce global rate cards and market benchmarks; collaborate with Finance and HRBP for demand planning and utilization models
Operations & Vendor Management
* Oversee end-to-end processes: requisition intake, sourcing, interviews, onboarding/offboarding, extensions, and conversions
* Manage a balanced supplier ecosystem (prime/MSP, niche, diversity suppliers); set performance tiers and quarterly scorecards
* Drive rate governance and savings programs (e.g., rate rationalization & conversion schedules, tenure policies, redeployment, direct sourcing)
* Optimize cycle times and quality-of-hire metrics; embed lean/automation with VMS and HRIS
Risk, Compliance & Quality
* Ensure compliance with worker classification (IC vs. W2), co-employment, right-to-work, and regional labor laws
* Partner with Legal on SOW controls, IP protection, data privacy, background checks, and audit readiness
* Standardize onboarding/offboarding controls (systems access, asset management, NDA/IP, time capture)
Technology, Data & Insights
* Own the VMS roadmap and integrations (HRIS, ATS, ERP/Finance, Identity Access Mgmt.)
* Build a robust analytics framework with HR Analytics: cost-to-hire, time-to-fill, supplier performance, quality/attrition, conversions, utilization, and savings
* Deliver executive dashboards and insights
Leadership & Change
* Lead the global contingent workforce program and supplier representatives
* Drive change adoption for leaders, hiring managers, and suppliers through training and communications
* Champion DEI in contingent talent via supplier diversity goals, inclusive job design, and fair evaluation standards
Qualifications:
Required Experience
* Bachelor's Degree or equivalent
* 10+ years in contingent workforce management, talent acquisition management, or procurement; 5+ years leading global programs
* Deep experience with MSP/VMS (e.g., Beeline, SAP Fieldglass, Coupa, Workday VNDLY) and complex supplier ecosystems
* Demonstrated success in rate governance/cost optimization, supplier performance management, and SLA/contract negotiations
* Strong grasp of classification, co-employment, labor regulations, and SOW management across multiple regions
* Proven ability to integrate data, systems, and processes across HR/Procurement/Finance; strong analytics fluency
* Executive presence; excellent stakeholder management and vendor negotiation skills
* Experience in regulated industries (e.g., life sciences, healthcare, financial services, manufacturing)
Preferred Qualifications
* Background with direct sourcing and talent marketplaces
* Familiarity with total talent models and workforce planning
* Certifications a plus: SOW/Services Procurement (SIG), PMP
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