Table Games Supervisor (FT)
US-MD-Perryville
Careers (PNG Apply)
Req #: 123973
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES: * Supervises day-to-day operations of all Table Games * Directs the Table Games Dealers to accomplish the goals of the Table Games department * Provides visible leadership in gaming operation areas * Responsible for the integrity of daily operations. Enforces all table games procedures and policies as outlined in company and department manuals; state regulations and in accordance with Internal Controls. * Maintains a continuous inspection of cards and dice, always ensuring the security of the table games * Monitors cash and chip transactions between dealers and customers and ensures that proper payout amounts are paid to customers * Responsible for the accountability of the chips for each designated shift by maintaining a paper trail. Ensures the safety of all gaming chips, dice, and monies entrusted. * Shall make table fills/credits as needed * Responsible for settling disputes with customers, dealers, and management staff * Evaluates employee performance and provides feedback. Addresses and manages complaints, grievances, or concerns from employees * Assists in staff selection; training; counseling; recognition; separation of employment and other human resources related issues * Complete understanding and adherence to disciplinary policies including but not limited to coaching and counseling staff and the use of the progressive discipline to modify performance * Presents oneself as a credit to Company and encourages others to do the same * Flexible ability to work varied shifts to include nights, weekends, and holidays. * Performs all other related and compatible duties as assigned Qualifications: QUALIFICATIONS: * Must be a minimum of 21 years of age. * Associate's degree from an accredited college or university; and a minimum of 2 years comparable table games management experience; or equivalent combination of education and experience. * Table Games experience required. * Must possess basic knowledge of Microsoft Office Systems, and must be proficient with Excel, Word, and Outlook * Must be able to obtain a Maryland Lottery License
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