Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
* School Hours: Monday through Friday 8:00 AM to 4:00 PM - Must complete 200 hours to graduate.
* Responsible for meeting Table Games Dealer School attendance requirements.
* Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. Must be certified in at least two games to graduate the Dealer school.
* Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.
* Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service program.
* Adhere to all Corporate and local policies, procedures, and operating guidelines.
Qualifications:
* Must be at least 18 years of age or older. Must have High School Diploma, GED, or equivalent.
* Must be able to work on Weekends, Holidays, and higher-volume promotional days to satisfy the company's business needs after the Dealer School graduation.
* Previous experience in a customer service position preferred but not required.
* Must successfully complete dealer school.
* Must be able to successfully complete a Table Games audition displaying adequate Table Games dealing skills.
* Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets in Dealer School for training purposes.
* Must have the ability to display satisfactory dexterity for quick and accurate handling of training chips, training cards, and training cards.
* Must possess excellent verbal communication and interpersonal skills.
* Must be able to obtained Pennsylvania Gaming Control Board license upon graduation.
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