TELEPHONE SYSTEMS TECHNICIAN IV (UNION)
US-AL-MONTGOMERY
Careers (External)
Req #: 8970
Type: Regular Full-Time
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Overview: When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you! Responsibilities: The Unified Capability, VoIP Voice IP System technician IV is responsible for operating and maintaining voice and data related unified communications systems and IT tasks ensuring goals are accomplished. Meets timely response to outages and requests. Role will assist in the management and accountability of shop material to include bench stock, office supplies and tools and test equipment. May be assigned a trainer role within the scope of authority. Identify items needed for sustaining daily operations. This role is full time, onsite at Maxwell Air Force Base in Montgomery, Alabama. Qualifications: Essential Duties & Job Functions: * Reviews work to ensure production and accuracy of systems configuration, licenses and optimization. * Reviews Communications Service Agreement (CSA) requirements for USAF compliance. * Develops and submits reports to meet functional, contractual and compliance requirements. * Conduct special communications management studies (traffic analysis, Fill Rate) as required. * Works to install, test, program, maintain, and inspect UC and legacy voice systems and associated sub-systems (circuits, trunks, interface units, channel banks, alarm, and other associated equipment). * Manages, programs and operates UC, voicemail (V/M) and converged network platforms. * Manages power system(s) platforms in support of Unified Communications Systems. * Performs diagnostics, isolation and corrective action on UC and other sub-systems to resolve outages. * Coordinates with commercial agencies on necessary circuit assignments, activations and terminations (Bell South, MCI, Sprint, AT&T. etc.). * Performs work in the field as a field technician to install customer premise equipment as needed. * Performs technical solutions and costing projections for projects. * May solicit market research for communications projects; reviews and recommend selection of vendor proposals * Perform periodic preventative maintenance inspections and systems maintenance actions to ensure optimal delivery of services and longevity of system resources. * Monitors results against technical specifications. * Assists in developing and maintaining technical documentation. * Document, track, and update any local tracking system or database system for the purpose of workload and metric reporting. * Performs other duties as assigned in accordance with contractual, functional, and mission requirements.
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