Systems Engineer / VTC Operator Tier III

US-VA-Quantico

GS Careers

Req #: 22685
Type: Full-Time
logo

UIC Government Services/Bowhead Family of Companies

Connect With Us:
Connect To Our Company
				Overview:

SYSTEMS ENGINEER / VTC OPERATOR  | TIER III (MIELS):

Bowhead is seeking Systems Engineer / VTC Operator to support a customer in Quantico, VA. Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment.

Responsibilities:

* Installation, configuration, operation, maintenance and create / update system package artifacts for Tactical AV located in Hawaii.
* Voice over IP (VoIP) systems
* Video conferencing systems
* Unified Communications as a Service (UCaaS) solutions
* Session Initiation Protocol (SIP) trunking
* Voice and video network architecture
* Quality of Service (QoS) and Quality of Experience (QoE) management
* Security and compliance for unified communications systems

Qualifications:

* Bachelor's degree, or 10+ years' of practical experience in voice and video management
* Five (5+) years' experience in unified communications, with a focus on voice and video systems.
* Strong knowledge of VoIP protocols, including SIP, H.323, and MGCP.
* Experience with video conferencing systems, including Cisco TelePresence and Ploycom RealPresence.
* Familiarity with unified communications platforms, including Cisco Unified Communications Manager and Microsoft Skype for Business.
* Strong understanding of network architecture and protocols, including TCP/IP, DNS, and DHCP.
* Experience with QoS and QoE management tools, including Cisco QoS and NetIQ.
* Strong troubleshooting and problem-solving skills. 
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced, dynamic environment.
* CCNP Voice or CCIE Voice certification.
* CCNP Collaboration or CCIE Collaboration certification.
* Microsoft Certified Solutions Expert (MCSE) in Skype for Business. 
* Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) in Routing and Switching.
* Preferred: 7+ years' experience in Video Audio engineering environment management. 
* Preferred: DoD 8570 / 8140 compliance or information assurance certification commensurate with technical objectives and services required.
* Preferred: Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified.
* Preferred: Cloud certified.

Physical Demands: 

* Must be able to lift 25 pounds 
* Must be able to stand and walk for prolonged amounts of time
* Must be able to twist, bend, and squat periodically

SECURITY CLEARANCE REQUIRED: Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph.  US Citizenship is a requirement for Top Secret clearance at this location.

#LI-KC1
			
Share this job: