System Analyst

				Overview:

Our team members are the heart of what makes us better. 

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The System Analyst - ONELink will serve as day to day support to the ONELink System and Network Administrator on all matters related to Hackensack Meridian Health's ONELink Event Reporting System. Responsible for performing on-going software customization and configuration as well as maintenance. The position is integral to the implementation and on-going management of the system. The position interacts with multiple stakeholders within the organization.

Responsibilities:

A day in the life of a System Analyst - ONELink at Hackensack Meridian Health includes:

* Develops workflow for file creation and management.
* Conducts basic investigation and troubleshooting of end user issues. Escalates issues as necessary for resolution. 
* Coordinates with internal IT resources to apply updates to ONELink platform. 
* Performs ongoing customization of system in collaboration with network goals. 
* Designs and maintains database screens, labels and hierarchy. 
* Active participant for continued rollout and implementation of ONELink for Hackensack Meridian Health, working in partnership with ONELink Administrative Team. 
* Identifies opportunities for system enhancements, analyzes the impact of suggested changes and collaborates with key stake holders prior to implementing significant system modifications. 
* Monitors application for compliance and quality of data being entered. 
* Prepares and analyzes reports and trending data and prepares Ad Hoc reports as requested. 
* Provides Orientation and Education to staff. Develops and maintains training materials including instruction manuals. 
* Maintains contemporary nature of the ONELink Users list.

Qualifications:

Education, Knowledge, Skills and Abilities Required:

* Associates degree in Business, Risk Management, IT, Healthcare or related field.
* In-depth knowledge of the software and functionality of the IT platform that powers ONELink. 
* Minimum of 2 years of experience working with RL Solutions system. 
* Broad understanding of healthcare operations including Enterprise Risk Management, Patient Safety, Quality and Patient Experience. 
* Experience working with external vendors. 
* Results Orientated. 
* Adaptable/Flexible. 
* Strong Data analytics. 
* Strong Verbal and Written Communication.
* Innovative. 
* Service Oriented. 
* Collaborative and Team Focus. 
* Interpersonal Effectiveness & Consensus Building. 

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
			

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Hackensack Meridian Health