System Administrator
US-Remote
Amerit Fleet Solutions
Req #: 19028
Type: Regular Full-Time
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Overview: Amerit Fleet Solutions, one of the leading Fleet Maintenance companies in the US, is seeking a TMW Systems Administrator with Fleet Maintenance System experience to join our growing team! Location: Remote or Charlotte, NC Compensation: Competitive Salary Pay- Paid weekly, every Friday! Salary Range: $80,000-100,000, depending on experience! The benefits of belonging - what's in it for you? * Full benefits within 30 days * Medical, dental, vision, prescription drug coverage, life insurance, disability insurance * 401(k) Match program * Paid vacation, holidays, and sick time * Commitment to your safety through boot and prescription safety glasses reimbursement * Career and learning development with an extensive training program through our Amerit University * Employee referral program, up to $1,000 bonus * ASE certification program with fee reimbursement and bonus * Employee recognition platform that includes opportunities to redeem points for merchandise * Employee Assistance Program (EAP) * 24/7 nurse triage line * Employee discounts on cell phone service and entertainment tickets * Employee resource groups (ERGs) that foster inclusion Responsibilities: * Plan, design, develop, and support efficient business and operations systems in support of core fleet maintenance organizational functions and business processes. * Gathering and analyzing data in support of business cases, proposed projects, and systems requirements. * Prepares documentation by collecting, analyzing, and summarizing information. * Effectively communicate complete reports with probable causes and possible solutions to systems issues. * System implementation set up. To include customer, mileage import, fleet list and inventory. * Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications. * Coordinate and perform in-depth tests, including end-user reviews, for all systems and processes, and other post-implementation support. * Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions. * Provide systems Tier 1 and Tier 2 support to hundreds of users * Train end users for fleet maintenance systems and processes. * Champions and actions TMW enhancement requests in a timely manner * Partner with the other IT functions to ensure enhancements are all properly integrated and tested * Issue resolution, conduct root cause analysis and implement corrective actions * Implement exception reporting to ensure data quality & pricing * Ensure timely and complete data uploads * Document processes * Will have a direct reporting relationship to the TMW Support Director and with a dotted line to the business area that this role supports Qualifications: * 5+ years of progressively responsible, related experience. * Reporting and data extraction * System Software training experience. * Problem and issue resolution * Must be able to work on multiple projects concurrently and work within deadlines. * Demonstrated ability to communicate effectively with all stakeholders; managing communications among clients (mechanics, parts persons and managers), IT developers and the end users. * Knowledge/understanding of vehicle maintenance is desired. * Experience with TMW Fleet Maintenance system is desired * Ability to transform a business need into a visual representation. * Capable of auditing and reconciling data for accuracy and consistency. Are you ready to advance your career with Amerit Fleet Solutions? Apply Today! https://www.ameritfleetsolutions.com/careers/easy-apply
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