Surveillance Agent I

				Overview:

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Responsibilities:

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

* Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
* $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) - for Team Members who refer new applicants
* Discounted Casino bus tickets  
* Discounted RTD EcoPass
* Hot meal served by the Leadership Team once a month
* 20% discount for Starbucks, Ara Spa, and all food outlets 
* 100% Colorado Gaming License reimbursement after 90 days of employment 
* Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
* Education reimbursement program and Annual Scholarship Program 
* Career development opportunities 

Responsibilities include: 

* Maintain surveillance watch in all areas and activities. 
* Record any irregular activities as required. 
* Video surveillance of the activities of customers and employees in all gaming and money handling areas. 
* Report (verbally and in writing) any violations of Gaming, company policies and procedures, and any safety concerns to the appropriate supervisor or manager. 
* Report and offer solutions to any area of vulnerability to loss from internal or external sources. 
* Maintain thorough knowledge of Gaming Regulations, company policies and other department procedures. 
* Maintain compliance with department procedures and company policies. 
* Work on special projects as needed assigned by Surveillance Management. 
* Maintain strict confidence regarding company matters. 
* Adhere to established policies and procedures regarding customer service standards.
* Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

Qualifications:

* Gaming Casino Surveillance experience preferred (0 to 1 years)
* Must pass a basic surveillance aptitude test gauging math skill.
* Good interpersonal skills.
* Thorough knowledge of casino games and casino operations preferred.
* Ability to sustain a high level of confidentiality and professionalism.
* Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
* Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
* Highly organized and detail oriented.
* Vision correctable to 20/20 with normal color acuity.
* Must be able to sit or stand for prolonged periods of time.
* High school diploma or equivalent.
			

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Penn National Gaming, Inc.

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