Support Services Coordinator
US-IN-Indianapolis
Damar Services
Req #: 12289
Type: Regular Full-Time
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Overview: Employees at Damar aren't just part of a workforce - they're part of a mission-driven team making a real difference in people's lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It's no surprise Damar has been named a Top Workplace for several years! Ready to make a real difference? Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented, motivated, and detail oriented Support Services Coordinator to be responsible for performing a variety of para-professional tasks related to the care of individuals served by Damar. This includes participation in activities that promote the development of appropriate daily living, self-help, and social skills of clients. Job responsibilities include the performance of duties related to the physical health and well-being of each resident served. Here are just a few of the benefits you'll enjoy at Damar: * Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy * Comprehensive training in verbal intervention and physical management techniques * Medical, Dental, and Vision Insurance options * Up to $3,000 per year in Tuition Assistance * Save for your retirement with our 401(k) Plan Participation * Take care of loved ones through our Damar provided Life Insurance and additional voluntary options * Short-Term and Long-Term Disability Insurance options * Paid Holidays to spend time with loved ones * Paid Time Off (PTO) for rest and renewal Responsibilities: Remarkable ways you will be making a difference: * Assisting families with selecting an independent contractor to provide services as defined by the NOA * Monitoring independent contractor hours to ensure service match the family's needs and do not exceed the NOA * Reviewing contractor invoices and processing for payment * Evaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelines * Ensuring ISP/BSPs of assigned clients are implemented * Notifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policies * Monitoring client's finances and ensuring expenses are paid in a timely manner, if required * Conducting bi-weekly assessments to ensure client and family satisfaction * Auditing client files on a monthly basis or more frequently as needed * Assisting staff and clients in maintaining a safe, healthy and clean-living environment, as needed * Effectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques Qualifications: What you need to be considered: * Meet one of the following: * High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population * Associate's degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population * Bachelor's degree (preferred) * Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential program * Valid Indiana driver's license and driving record that meets eligibility requirements of Damar's insurance carrier (for all positions requiring driving) * Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions * Successfully complete a pre-employment physical * Favorably meet and maintain Damar's background screening Essential Job Functions: Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. #DSCommunity #DSLeadership
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