Supplies Analyst, I
US-IL-Lincolnshire
Zebra Technologies
Req #: 109984
Type: Employee|Employee|Regular Full-time
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Overview: The Supplies Analyst I researches and prepares accurate and timely solutions to internal and external customers by utilizing financial, technical, product and sales knowledge to support the Supplies Growth Strategies. Recommendations should provide perspective and industry knowledge to provide an insightful and comprehensive response. Ingenuity and commercial awareness to be applied combined with the ability to effectively problem solve to complete difficult assignments independently. Responsibilities: Essential Duties and Responsibilities: * Conducts a professional consultative conversation to identify business objectives, challenges, and opportunities to recommend appropriate solutions against a customer's business needs and demands of product labelling applications. * Builds proactive professional working relationships by fostering a collaborative relationship with Zebra Resellers, Partners, Distributors. * Gathers requirements, tracks, and modifies solutions to progress sales opportunities. * Effectively communicates the Supplies value proposition to customers via phone, email, virtual meetings and through the CRM tool. This may include face to face meetings. * With industry expertise and excellent utilization of internal systems, can effectively build and present data and articulate ROI when presenting pricing as part of a complete solution. * Collaborates with cross-functional teams, including Sales and Order Management to drive opportunities to fulfillment. * Monitors a customer project progression, identify risks and proactively proposes mitigating strategies to ensure success. * Has an excellent knowledge of the Partner Program and can effectively articulate the benefits of being a Labels Solutions Specialist. Can execute various workstreams to support the Program. * Collaborates with Product Management and Planning to gather the necessary information and specifications to create detailed quotes, technical drawings and manage orders. * Stays updated on industry trends, emerging technology, product changes and market dynamics to provide customers with informed and relevant insights. * Proactively reaches out to Senior Analysts to obtain accurate cost estimates and pricing information for components, raw materials, and manufacturing routings. * Reviews and validates quotes, technical drawings and contracts for accuracy, consistency, and adherence to company policies and guidelines before positioning them to customers. * Maintains accurate and up to date records of all customer interactions and creates engaging and insightful responses in the CRM system. * Develops a deep understanding of assigned geographical region, customer base and verticals. * Facilitates, creates, and delivers customer training on the use of internal tools and educates customers on new offerings. * Analyses and maintains accurate data and reports to support internal business processes, bolster sales opportunities and drive operational success. Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified. Qualifications: Minimum Qualifications: * Bachelors Degree or Equivalent Experience * 2+ years experience in a similar role with a commercial background in a technical manufacturing environment Preferred Qualifications: * Sales Quotation experience and/or a good understanding of label printing and functional competence essential. * Excellent written and verbal communications skills, both written and verbal to interact with internal teams and customers. * Ingenuity and commercial awareness to be applied. * Strong presentations skills with the ability to convey complex concepts in a clear and concise manner. * Ability to build and maintain strong customer relationships. * Proficiency in using Quoting software, CRM systems and the Microsoft office Suite. * Excellent attention to detail ensuring precision and accuracy in all activity. * Must be highly organized, agile with excellent multi-tasking and time management skills. * Must feel confident working in a dynamic team environment where priorities continually change. * Embraces and fully utilize new tools and technology to improve efficiency. * Results focused - achieves measurable outcomes. * Adopts a growth mindset with a desire for continuous learning. * Professional work behaviors (attendance, time management, teamwork) * Local language requirement may apply Position Specific Information: * Hybrid work approach (3 x minimum a week on site/in office) Equivalency: EMEA - Level 3 Education eg A-Level, Level 3 NVQ Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
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