Supervisor - Patient Access, Hospital Registration
US-ID-Meridian
careers
Req #: 103540
Type: Full-Time
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Overview: St. Luke's Health System in Meridian, ID is seeking a Supervisor - Patient Access to join our Patient Access - Hospital Registration team. Position Summary: The successful candidate will be a working supervisor responsible for the management of day-to-day operations and coordination of department according to assigned scope. This role will supervise leads plus a team of 20+ employees. This person must have the flexibility to work one rotational weekend each month. If you are action oriented with a drive for process, have previous supervisory experience, and can work independently leading a strong Patient Support Team - this role is for you. Responsibilities: * Provides day-to-day oversight to a team of Patient Access professionals. * Provides leadership, guidance, counseling and continuing education to staff. * Selects, develops, coaches, mentors and assesses performance of staff. * Ensures compliance of policies/practices for department and provides support for adherence. * Performs difficult and complex duties requiring advanced techniques, extensive and diversified knowledge within specialized areas. * Makes decisions independently and authorizes actions as needed. * Develops solutions to a variety of complex problems. * In collaboration with Leadership, designs, develops and implements focused strategies. * Participates in the budget and goal setting process. * Performs other duties and responsibilities as assigned. Qualifications: * Education: High School Diploma or Equivalent * Experience: 4 years relevant experience. * Licenses/Certifications: None * Previous supervisor experience, EPIC and/or TASS experience preferred. Responsibilities: The Patient Access Supervisor is responsible for management of day-to-day operations and coordinating department according to assigned scope. * Ensures department workflows and staff development programs are implemented. * Provides day-to-day oversight to a team of Patient Access professionals. * Provides leadership, guidance, counseling and continuing education to staff. * Selects, develops, coaches, mentors and assesses performance of staff. * Ensures compliance of policies/practices for department and provides support for adherence. * Performs difficult and complex duties requiring advanced techniques, extensive and diversified knowledge within specialized areas. * Makes decisions independently and authorizes actions as needed. * Develops solutions to a variety of complex problems. * In collaboration with Leadership, designs, develops and implements focused strategies. * Assists in hiring, training, performance evaluations and disciplinary actions required with staff. * Participates in the budget and goal setting process. * Performs other duties and responsibilities as assigned. Qualifications: * Education: Associates degree or experience in lieu of degree * Experience: 4 years relevant experience * Licenses/Certifications: None
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